RESPOND.IO VS MESSAGEBIRD

The Ultimate Messaging Platform For Facebook Messenger: Market, Sell & Support

The all-in-one Facebook Messenger platform for your business:

Boost sales with bulk promotional messages
Assign conversations automatically
Provide support with multiple agents on one shared inbox
Integrate with your existing software & CRMs easily
Make data-driven decisions with Reporting & Analytics dashboard
Book a Demo
  • 7-days free trial
  • No credit card required
  • Cancel anytime
Trusted by 10,000+ companies

Make Sales & Support Simpler and Faster with the Facebook Messenger Platform

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Boost Your Sales & Support with Automatic Assignment

Set up assignment logics for sales & support team
Get happier customers & more sales with a faster response time
Distribute agent workload evenly with ticket and lead distribution
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless Integration With Your Existing E-commerce Platform & CRMs

Connect your CRMs & E-commerce platforms with your Facebook Messenger inbox
Qualify sales leads & create deals on CRMs easily
Create support tickets or escalate cases to external CRM in one click while chatting with customers
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless Integration With Your Existing E-commerce Platform & CRMs

Connect your CRMs & E-commerce platforms with your Facebook Messenger inbox
Qualify sales leads & create deals on CRMs easily
Create support tickets or escalate cases to external CRM in one click while chatting with customers

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Automate Your Sales Cycles With Advanced Workflows

Send broadcasts as big as your contact list
Personalize your broadcast messages with dynamic variables
Nurture customers with drip campaigns to boost conversion rate
Set up auto-replies & convert customers even during off-hours
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Integrate Instagram, WhatsApp & More Into One Inbox

Manage, review and track messages between team members in one view
Consolidate messages from other channels such as Instagram or WhatsApp into a single inbox
Merge customer communications into one continuous story to give your agents the context required to resolve issues
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Integrate Instagram, WhatsApp & More Into One Inbox

Manage, review and track messages between team members in one view
Consolidate messages from other channels such as Instagram or WhatsApp into a single inbox
Merge customer communications into one continuous story to give your agents the context required to resolve issues

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Monitor Conversations with Reporting Dashboard

Gain long-view perspectives on team and overall messaging performance
Identify conversations that have been on hold or unresolved for too long
Monitor agents’ performance & workload in real-time
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Don’t Take Our Word For It 🤟

Join 10,000+ of successful organizations

Donalie Yap
Abenson Ventures

"Respond.io helps our team establish a seamless and automated process at the backend that allows us to connect with more customers online."

Ricardo Bracho
Cablexpress TV C.A.

"Since we started working with respond.io it has been wonderful, making it easy to work remotely with clients. Having unlimited agents gives us peace of mind adding more agents when the workload increases."

Yenny García
Flome Peru

"This tool has been life-changing. Now, my team and I can give our potential and current customers the best services, giving them responses quickly, closing more deals, due to floristry is a compulsive buy for a customer."

Hasnat Jamil
Bangla Shoppers

"Unmatched with other competitors! This is simply the best in class and most importantly they are listening every words from their customers! In one word, one stop solution for your messaging platform."

Andrei Tartza
Pioneer Insulation

"Respond.io has proven to be invaluable to our customer interaction experience. The whole team is able to see and respond to messages, add offline comments and delegate to other team members."

Larry Schulman
Bagel Boys

"Respond.io helps me to handle orders that we receive. I had tried some other services to handle WhatsApp conversation and Respond.io has been by far the simplest to setup and get going."

Donalie Yap
Abenson Ventures

"Respond.io helps our team establish a seamless and automated process at the backend that allows us to connect with more customers online."

Ricardo Bracho
Cablexpress TV C.A.

"Since we started working with respond.io it has been wonderful, making it easy to work remotely with clients. Having unlimited agents gives us peace of mind adding more agents when the workload increases."

Yenny García
Flome Peru

"This tool has been life-changing. Now, my team and I can give our potential and current customers the best services, giving them responses quickly, closing more deals, due to floristry is a compulsive buy for a customer."

Hasnat Jamil
Bangla Shoppers

"Unmatched with other competitors! This is simply the best in class and most importantly they are listening every words from their customers! In one word, one stop solution for your messaging platform."

Andrei Tartza
Pioneer Insulation

"Respond.io has proven to be invaluable to our customer interaction experience. The whole team is able to see and respond to messages, add offline comments and delegate to other team members."

Larry Schulman
Bagel Boys

"Respond.io helps me to handle orders that we receive. I had tried some other services to handle WhatsApp conversation and Respond.io has been by far the simplest to setup and get going."

Malek Barghout
800 Storage Dubai

"Respond.io helps me to connect with all my customers and prospects through Whatsapp Api. The platform allowed my teams to work together and organize their tasks efficiently."

Dorian Ferney
Biofile S.A.S.

"Respond.io helps me to be more agile in the help center's service for my platform's users, by integrating more than 6 channels, we have all the traceability in one place."

Ilya Mitin
Compumit

"You are probably the best chat support experience I had in years if not ever. One thing to point is the personal and eye-level approach over the chat. And fast respond."

Alex Tay
TBM Sdn Bhd

"Respond.io help us consolidate the incoming messages from various channels to form an organised and centralised messaging center. Easy to setup and very effective."

Au Tran
Revu Vietnam

"If you are looking for a tool to manage your inbox, then leave it to respond.io. I have not seen any company that provides such a good support service."

Christian Arenas
Efraín Casa de Pan

"Thanks to respond.io we were able to consolidate 5 different channels into a single platform, making it easier to automate, monitor, and make changes."

Malek Barghout
800 Storage Dubai

"Respond.io helps me to connect with all my customers and prospects through Whatsapp Api. The platform allowed my teams to work together and organize their tasks efficiently."

Dorian Ferney
Biofile S.A.S.

"Respond.io helps me to be more agile in the help center's service for my platform's users, by integrating more than 6 channels, we have all the traceability in one place."

Ilya Mitin
Compumit

"You are probably the best chat support experience I had in years if not ever. One thing to point is the personal and eye-level approach over the chat. And fast respond."

Alex Tay
TBM Sdn Bhd

"Respond.io help us consolidate the incoming messages from various channels to form an organised and centralised messaging center. Easy to setup and very effective."

Au Tran
Revu Vietnam

"If you are looking for a tool to manage your inbox, then leave it to respond.io. I have not seen any company that provides such a good support service."

Christian Arenas
Efraín Casa de Pan

"Thanks to respond.io we were able to consolidate 5 different channels into a single platform, making it easier to automate, monitor, and make changes."

Donalie Yap
Abenson Ventures

"Respond.io helps our team establish a seamless and automated process at the backend that allows us to connect with more customers online."

Ricardo Bracho
Cablexpress TV C.A.

"Since we started working with respond.io it has been wonderful, making it easy to work remotely with clients. Having unlimited agents gives us peace of mind adding more agents when the workload increases."

Yenny García
Flome Peru

"This tool has been life-changing. Now, my team and I can give our potential and current customers the best services, giving them responses quickly, closing more deals, due to floristry is a compulsive buy for a customer."

Hasnat Jamil
Bangla Shoppers

"Unmatched with other competitors! This is simply the best in class and most importantly they are listening every words from their customers! In one word, one stop solution for your messaging platform."

Andrei Tartza
Pioneer Insulation

"Respond.io has proven to be invaluable to our customer interaction experience. The whole team is able to see and respond to messages, add offline comments and delegate to other team members."

Larry Schulman
Bagel Boys

"Respond.io helps me to handle orders that we receive. I had tried some other services to handle WhatsApp conversation and Respond.io has been by far the simplest to setup and get going."

Donalie Yap
Abenson Ventures

"Respond.io helps our team establish a seamless and automated process at the backend that allows us to connect with more customers online."

Ricardo Bracho
Cablexpress TV C.A.

"Since we started working with respond.io it has been wonderful, making it easy to work remotely with clients. Having unlimited agents gives us peace of mind adding more agents when the workload increases."

Yenny García
Flome Peru

"This tool has been life-changing. Now, my team and I can give our potential and current customers the best services, giving them responses quickly, closing more deals, due to floristry is a compulsive buy for a customer."

Hasnat Jamil
Bangla Shoppers

"Unmatched with other competitors! This is simply the best in class and most importantly they are listening every words from their customers! In one word, one stop solution for your messaging platform."

Andrei Tartza
Pioneer Insulation

"Respond.io has proven to be invaluable to our customer interaction experience. The whole team is able to see and respond to messages, add offline comments and delegate to other team members."

Larry Schulman
Bagel Boys

"Respond.io helps me to handle orders that we receive. I had tried some other services to handle WhatsApp conversation and Respond.io has been by far the simplest to setup and get going."

Malek Barghout
800 Storage Dubai

"Respond.io helps me to connect with all my customers and prospects through Whatsapp Api. The platform allowed my teams to work together and organize their tasks efficiently."

Dorian Ferney
Biofile S.A.S.

"Respond.io helps me to be more agile in the help center's service for my platform's users, by integrating more than 6 channels, we have all the traceability in one place."

Ilya Mitin
Compumit

"You are probably the best chat support experience I had in years if not ever. One thing to point is the personal and eye-level approach over the chat. And fast respond."

Alex Tay
TBM Sdn Bhd

"Respond.io help us consolidate the incoming messages from various channels to form an organised and centralised messaging center. Easy to setup and very effective."

Au Tran
Revu Vietnam

"If you are looking for a tool to manage your inbox, then leave it to respond.io. I have not seen any company that provides such a good support service."

Christian Arenas
Efraín Casa de Pan

"Thanks to respond.io we were able to consolidate 5 different channels into a single platform, making it easier to automate, monitor, and make changes."

Malek Barghout
800 Storage Dubai

"Respond.io helps me to connect with all my customers and prospects through Whatsapp Api. The platform allowed my teams to work together and organize their tasks efficiently."

Dorian Ferney
Biofile S.A.S.

"Respond.io helps me to be more agile in the help center's service for my platform's users, by integrating more than 6 channels, we have all the traceability in one place."

Ilya Mitin
Compumit

"You are probably the best chat support experience I had in years if not ever. One thing to point is the personal and eye-level approach over the chat. And fast respond."

Alex Tay
TBM Sdn Bhd

"Respond.io help us consolidate the incoming messages from various channels to form an organised and centralised messaging center. Easy to setup and very effective."

Au Tran
Revu Vietnam

"If you are looking for a tool to manage your inbox, then leave it to respond.io. I have not seen any company that provides such a good support service."

Christian Arenas
Efraín Casa de Pan

"Thanks to respond.io we were able to consolidate 5 different channels into a single platform, making it easier to automate, monitor, and make changes."

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  • No credit card required
  • Cancel anytime
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