RESPOND.IO VS MESSAGEBIRD

Turn Chats into Cash with the Leading Facebook Messenger Marketing Platform

Capture Leads and Close More Sales with the All-in-one Facebook Messenger Marketing platform for your business.

Direct Customers to Messenger from Click-to-Chat Ads and Direct Links
Automate FAQs and Prioritize High-Quality Leads with Workflows
Nurture Customers with Drip Campaigns
Schedule Targeted & Personalized Messenger Broadcasts
Don’t Lose out on Leads: Keep Customers Engaged with Auto-Replies & Chat Menus
Make Data-Driven Decisions with Reporting & Analytics
Connect to Instagram & WhatsApp + Integrate with Your Existing Software Easily
  • 7-days free trial
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Trusted by 10,000+ companies

Why use respond.io for your Messenger Business Marketing?

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Direct Customers to Messenger from Click-to-Chat Ads and Direct Links

Direct customers into sales conversations instantly with Messenger Ads
Add direct links into your content to bring conversations into Messenger
Add a web chat widget with Messenger to your website
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Automate FAQs and Prioritize High-Quality Leads with Workflows

Gain further information and qualify leads by asking a multiple choice or open-ended question.
Improve the chances of conversion by ensuring your sales team focuses on most promising prospect
Speed up the lead conversion process due to the quicker interactions available on Messenger
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Keep Customers Engaged with Auto-Replies & Chat Menus

Auto-reply during off-hours with away messages
Invite contacts to explore products and services with Chat Menus
Tag contact interests based on Chat Menu response for future use such as marketing broadcasts, or drip campaigns

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Nurture Customers Until Conversion with Drip Campaigns

Send educational, promotional & onboarding drip campaigns to nurture customers about your product or service
Build different paths for customers to go down based on their responses or actions
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Nurture Customers Until Conversion with Drip Campaigns

Send educational, promotional & onboarding drip campaigns to nurture customers about your product or service
Build different paths for customers to go down based on their responses or actions

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Boost Sales by Sending Personalized Messenger Broadcasts Messages to Targeted Audiences that You Can Schedule In Advance

Send broadcasts to targeted people or lists as big as your customer list
Personalize your broadcast messages with dynamic variables
Plan & schedule your broadcasts for the week or a month in advance
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Keep Customers Engaged with Auto-Replies & Chat Menus

Auto-reply during off-hours with away messages
Invite contacts to explore products and services with Chat Menus
Tag contact interests based on Chat Menu response for future use such as marketing broadcasts, or drip campaigns
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Keep Customers Engaged with Auto-Replies & Chat Menus

Auto-reply during off-hours with away messages
Invite contacts to explore products and services with Chat Menus
Tag contact interests based on Chat Menu response for future use such as marketing broadcasts, or drip campaigns

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Monitor Broadcasts & Conversations To Make Data-Driven Decisions with Our Reporting Dashboard

Track your broadcast performance and conversations
Identify & review conversations that have been on hold or unresolved for too long
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Connect to Instagram & WhatsApp + Integrate with Your Existing Ecommerce Software

Connect to channels such as Instagram, WhatsApp, Email & more
Integrate to E-commerce platforms with your Messenger marketing tool
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Connect to Instagram & WhatsApp + Integrate with Your Existing Ecommerce Software

Connect to channels such as Instagram, WhatsApp, Email & more
Integrate to E-commerce platforms with your Messenger marketing tool

Discover the Power of Click-to-Chat Ads: Easily Connect your Messenger with respond.io with our Tutorial below

respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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