RESPOND.IO VS MESSAGEBIRD

AI-Enhanced Customer Conversation Solution

Turn conversations into leads, sales, and customer loyalty with chat + AI

Trusted by +10,000 companies

Ensuring the Happiness of Your Customers and Teams Can Be Challenging

You try to ensure that every customer's message is seen and replied to, but a few key messages were left unanswered and you've lost those customers.

Your team does its best to respond to customer queries as quickly as possible, but mistakes were made and they didn't manage to resolve the problem.

You've tried different types of software to help your team serve both themselves and the customers better, but the software is hard to learn and not user-friendly.

Increase Productivity with Our Respond AI-Enhanced Inbox

Get more done with one shared inbox that merges chats from different channels, combines contact lists and offers AI productivity tools

All Your Messaging Channels in 1 Inbox

Never miss a customer message from WhatsApp, Messenger, Instagram, Telegram, WeChat, SMS, Viber, & More

Maximize Productivity with AI Prompts & Assist

Work smarter with AI Prompts that translate, fix spelling & grammar, change tone and simplify your messages. Use AI Assist to generate answers based on your website & documents

Work Together With Your Team To Help Customers

Collaborate with your team by tagging them in internal comments and passing conversations to your teammates.

Resolve Customer Questions Quickly and Save Time for Your Agents with Automations

Use Respond AI and AI Agent to deliver safe, accurate answers that resolve customer inquiries. Automate all your business processes, eliminating manual work for your agents

AI-Powered Chatbot

AI Agent provides responses to customer inquiries based on relevant content. No misleading answers or off-topic conversations

Automate Everything Else with Workflows

Easily build powerful, no-code automations using triggers, conditions and rules—all in one place. Set up triggered broadcasts, FAQs, and route conversations based on rules & more

Create Automations by Integrating with Your Existing Tools

Connect respond.io to your CRM, ecommerce tools, appointment schedulers and more

Announce, Educate and Notify with Broadcasts & Workflows

Engage your customers with triggered workflows and scheduled broadcasts

Broadcasts

Target and schedule broadcast messages to thousands of customers on WhatsApp, Messenger, Telegram, Viber & more

Drip Campaign Series

Deploy targeted message sequences across multiple channels using our intuitive no-code visual builder

Send Triggered Notifications

Send messages linked to specific events, such as abandoned cart alerts, appointment reminders & more

Connect To Our Most Popular Channel: WhatsApp ✨

Free Access To WhatsApp API

With WhatsApp API, you can use WhatsApp with multiple users, send broadcasts, create automated messages, integrate WhatsApp to your existing tools & more.

Express API Activation

Enjoy hassle-free activation of the WhatsApp Business API when you sign up with respond.io.

Easy API Migration to respond.io

There’s no downtime, easily migrate your existing WhatsApp Business API to respond.io

Reliable and Fast Message Delivery

No crashes when you send high volume messages, because of respond.io’s access to Meta’s global network of servers

No Extra Charges on Your WhatsApp Fees

respond.io doesn’t charge your setup fees or anything on top of your WhatsApp conversations fees paid to Meta

Free 24/5 Customer Support to Assist You

Reach out to us on every messaging channel if you need help to answer any technical inquiries, it’s available to everyone

respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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