RESPOND.IO VS MESSAGEBIRD

Manage High Volume Messages on Viber for Sales & Marketing

Multiple team members in 1 shared inbox
Add Web Chat to your website connected to Viber, Telegram, Messenger, Line, WeChat, WhatsApp, Instagram & more
Send promotional messages to thousands of customers
Create automatic welcome messages with workflows
Analytics & reporting dashboard
Best Viber pricing
And more…
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Trusted by +10,000 companies

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Close More Sales with A Multiple User Inbox

Engage with customers regardless of whether they use Viber, Telegram, Line, WhatsApp, Messenger, or other messaging platforms.
Easily assign conversations to other agents with just 1 click
Have all your contacts in one database instead on your team’s personal phones.
Try Viber Shared Inbox
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Send Promotional Messages with Viber, Telegram & More

Send a broadcast as big as your customer list
Send broadcasts to targeted audiences with segments
Schedule your broadcast in advance at the right time to get the best results
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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Try Viber Broadcast

All The Tools You Need For Viber Business Messaging ✨

Viber Business API

Whether it’s Viber Business Messages or Viber Chatbot, connect to Viber API today using respond.io.

The #1 Viber Partner

Get your Viber Business Account today via Viber’s trusted messaging partner. Reach out to us & get your Viber Chatbot set up.

Best Viber Pricing

Get the best rate for both Viber Bot & Viber Business Messages through respond.io

Send Viber Broadcast In One Click

Send bulk promotional & marketing messages to your customers. Reach your entire audience in one click or build targeted audiences.

Better Viber Sales & Support  

Automatically assign your support tickets to agents and send leads to your sales team.

Viber Auto-Reply

Set up automatic replies & convert sales even during off-hours. Set up your welcome message & away message today. Be there for your customers 24/7.

Start 7 Days Free Trial