RESPOND.IO VS MESSAGEBIRD

Turn Conversations into Sales with WhatsApp Business API

Schedule, target, and send WhatsApp broadcasts
Create chatbots and automate your business processes with workflows
Connect to WhatsApp, Messenger, Instagram, Telegram & More
Integrate with your existing software & CRM
Multiple users to collaborate on a shared team inbox
Get the fastest and most cost-effective WhatsApp API for your business
24/5 customer support to help you get started with your WhatsApp API
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Trusted by +10,000 companies
90%

More effective sales qualifications

with CRM integrations and automation

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70%

Faster lead distribution

with instant routing to available agents or dedicated account managers

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3x

Faster sales cycles

when the right customers are moved down the sales funnel swiftly

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Market, Sell & Support Using WhatsApp Business API, Connect With Over 2 Billion Active Users: Official WhatsApp Business Solution Provider in APAC ✨

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Convert Customers at Scale with Personalized WhatsApp Broadcasts

Send a broadcast as big as your customer list
Send broadcasts to targeted audiences with segments
Send Reminders, Surveys, Promotions, Newsletters & More
Add images and videos to your broadcasts too
Try WhatsApp Broadcast API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Create Chatbots and Automation with Workflows To Increase Productivity

Create Chatbots or Chat Menus to answer FAQs
Qualify and handle huge volume messages
Create specific automations to reply to your leads from ads
Distribute agent workload evenly by shifts, skills, region, workload & more
Create drip campaigns to automate your customer onboarding
Send links to collect your payments automatically
Try WhatsApp Automation API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Create Chatbots and Automation with Workflows To Increase Productivity

Create Chatbots or Chat Menus to answer FAQs
Qualify and handle huge volume messages
Create specific automations to reply to your leads from ads
Distribute agent workload evenly by shifts, skills, region, workload & more
Create drip campaigns to automate your customer onboarding
Send links to collect your payments automatically
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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Try WhatsApp Automation API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Collaborate On a Shared WhatsApp Business Inbox

Manage multiple WhatsApp numbers and different messaging apps all in 1 account
Manage, review, and track messages between team members
Collaborate by tagging and assigning the conversation to your team members
Oversee your sales leads by managing all contacts in 1 database
Manage conversations comfortably from your desktop or on the go with our mobile app
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp Multiple Users API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Increase Your Agents Productivity with Respond AI

Quickly Translate Your Messages in More than 90 Languages
Easily Rephrase & Adjust Message Tone in One Click
1 Click and No More Spelling & Grammar Mistakes
Simplify Complex Messages in One Click
Try Respond AI
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Best Value WhatsApp Product

24/5 Customer Support for everyone to help answer your technical inquiries
Free access to WhatsApp API solution
No hidden setup fees and no extra charges on top of your WhatsApp conversation fees
Easy API Migration to respond.io with no downtime
Reliable and faster message delivery because of respond.io’s access to Meta’s global network of servers
Add-on for a 30-day onboarding program with a Customer Success Manager to assist your setup
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try respond.io

Seamless WhatsApp Integration with Your Existing Software

Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.
Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.
Try the Integrations
respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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