RESPOND.IO VS MESSAGEBIRD

Handle More Leads and Close Sales On WhatsApp By Choosing The Right WhatsApp Business API

To guarantee success, you need a reliable WhatsApp Business API Provider and a tool like respond.io that won't experience frequent lag or downtime.
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Trusted by +10,000 companies

Why choose respond.io for your WhatsApp Business API? ✨

Free Access To WhatsApp API

With WhatsApp API, you can use WhatsApp with multiple users, send broadcasts, create automated messages, integrate WhatsApp to your existing tools & more.

Easy API Migration to respond.io

There's no downtime, easily migrate your existing WhatsApp Business API to respond.io

Free 24/5 Customer Support to Assist You

Reach out to us on every messaging channel if you need help to answer any technical inquiries, it's available to everyone

No Extra Charges on Your WhatsApp Fees

respond. io doesn't charge your setup fees or anything on top of your WhatsApp conversations fees paid to Meta

Express API Activation

Enjoy hassle-free activation of the WhatsApp Business API when you sign up with respond.io.

Reliable and Fast Message Delivery

No crashes when you send high volume messages, because of respond.io's access to Meta's global network of servers

respond.io gives you everything you need to market, sell, and support your customers on WhatsApp 💪🏼

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Nurture leads & retain customers with personalized WhatsApp Broadcast

You can…
Schedule and send a broadcast as big as your customer list or segmented audiences
Send multimedia and interactive broadcast messages using Messages Templates
Learn WhatsApp best practices by talking to our Support Team, so your broadcasts can avoid bans

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

WhatsApp API helps you Broadcast to thousands with higher open rates without getting banned

Respond.io replaces email newsletters.
You can...
Schedule and Send a broadcast as big as your customer list
Send broadcasts to targeted audiences with segments
CreateLearn from respond.io about WhatsApp best practices, so your broadcasts doesn’t get your account banned specific automations for leads that come from ads

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Manage all your conversations and agents in 1 shared inbox

Respond.io allows agents to replace the use of their personal phone numbers
You can...
Connect multiple whatsapp numbers and other messaging apps such as Messenger, Instagram, Telegram & more in 1 inbox
Manage, review and track messages from all your agents
Automatically assign conversations to agents based on different criteria (Shift, Skills, Language & More)
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Be the first to reply to conversations using automation and AI.

Respond.io replaces FAQ pages by using chat to quick answers customer enquiries, so they can make inform decisions to buy from you.
You can...
Create chatbots or chat menus to answer FAQs
Use AI Agents to answer FAQs using information from your website and documents you provide
Send automated triggered WhatsApp messages from your CRM, Website such as add to cart, submitted a form, visited a specific website page or from specific ads)
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Setup automations, so your agents can focus on closing sales instead

Respond.io replaces you having to manually input data to your CRM, sending messages based on customer/lead intent.
Setup automatic lead qualification, so your agents can focus on qualified leads only
Send customer data to your CRMs automatically
Send drip campaign messages to nurture leads based on different stages of your sales funnel (add to cart, post-demo call & etc)
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Businesses love using respond.io 🎉

Great experience using respond.io

"I love how it easy to use, I used to work with Zendesk and I was worry after the team recommended me respond.io, but I was really surprise after use for just a few days I found myself improving my team and my reports and with the new AI function, I believe it is one of the best on the market."

Good app with a simple and functional UI

"It has a good starting price with all the features you would need for chatting, they do not hide features that everybody needs on the entry plan as the competitors on the market. We as a small company can afford and be happy with all the features we need just from the initial plan. Also, the ui is very simple, which is really good for usage, we do not need to think to use it."

Amazing software with excellent support

We have been using respond.io for a few years, and their support has always been outstanding. The software can scale to large organisations but we as a smaller organisation also make very good use of it. Their support has always been very quick and effective.

  • 7-days free trial
  • No credit card required
  • Cancel anytime