RESPOND.IO VS MESSAGEBIRD

Market, Sell & Automate With The Leading WhatsApp Automation Platform

Efficiently qualify huge volume of WhatsApp customers
Schedule, target, and send WhatsApp Broadcasts
Instantly assign leads to agents with workflow automation
Automate WhatsApp replies & accelerate customer support
Easily integrate with existing software & CRMs
Combine all phone numbers into a single team inbox
Make data-driven decisions with reporting & analytics
  • 14-day free trial
  • No credit card required
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Trusted by +10,000 companies

Handle large volumes of incoming messages with WhatsApp automation & deliver exceptional customer experiences at scale ✨

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Boost Sales With Automatic Lead Assignment To Agents

Set up welcome & away messages when customers reach out
Automate the assignment of WhatsApp customers effortlessly
Route leads to the best-suited agents
Scale your lead generation campaigns with ease
Boost sales productivity and maximize revenue with automation
Try WhatsApp Automation
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Convert Customers at Scale with Personalized WhatsApp Broadcasts

Send a broadcast as big as your customer list
Send broadcasts to targeted audiences with segments
Schedule your broadcast in advance at the right time to get the best results
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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Try WhatsApp Broadcast

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

For Support Teams: Set Up Workflow to Qualify & Route WhatsApp Customers at Scale

Implement workflows to efficiently qualify huge volume of WhatsApp customers
Distribute agent workload evenly with ticket distribution by shifts, skills, region, workload & more
Manage conversations comfortably from your desktop or on the go with our mobile app
Ideal for teams of any size: from 3-5 agents to >50 agents.
Try WhatsApp CRM for Support

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Set Up Workflow to Qualify WhatsApp Customers at Scale

Implement workflows to efficiently qualify huge volume of WhatsApp customers
Increase lead quality and expedite the sales & support processes
Improve customer satisfaction with faster response time
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp Workflow

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless WhatsApp Integration with Your Existing CRM

Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp Integrations

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Monitor Conversations & Make Data-Driven Decisions with Our Reporting Dashboard

Identify & review conversations that have been on hold or unresolved for too long.
Gain long-view perspectives on team and overall messaging performance.
Monitor agents’ performance and workload in real-time.
Try Reporting Dashboard

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Make Data-Driven Decisions with Comprehensive Reporting & Analytics

Monitor broadcast and campaign performance in real-time
Create tags for better-segmented analysis
Optimize your marketing strategies based on actionable data
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try Reporting Dashboard

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