RESPOND.IO VS MESSAGEBIRD

Schedule, Target and Send WhatsApp Broadcasts To Nurture and Close More Sales on Chat

Schedule & send targeted & personalized WhatsApp broadcasts
Send bulk messages on more channels than just WhatsApp
Create AI chatbots to answer FAQs
Setup workflows to qualify leads and easily route conversations to agents
Integrate to your existing CRM and send trigger WhatsApp
  • 7-days free trial
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A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Boost Sales By Scheduling & Sending Personalized WhatsApp Broadcasts to Targeted Segments

Send a broadcast as big as your customer list
Segment your list to send targeted WhatsApp bulk messages
Plan & schedule your broadcasts for the week or month in advance
Easily view past & upcoming broadcasts
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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Try Targeted WhatsApp Broadcasts

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Visualize and Optimize Your WhatsApp Broadcasts Before Sending To Customers

Set up and preview your broadcast messages to ensure they look impressive to your customers.
Eliminate guesswork: test your broadcasts to yourself first, ensuring error-free messaging.
Boost engagement and conversions with refined and tested messages
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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Try WhatsApp Broadcast

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Create Chatbots and Automation with Workflows To Increase Productivity

Create Chatbots or Chat Menus to answer FAQs
Setup lead qualification, so your agents can focus on qualified leads only
Easily assign conversations to agents based on shift, skills, region, workload & more
Create drip campaigns and triggered messages to nurture leads
Create specific automations for leads that come from ads
Try WhatsApp Automation API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Create Chatbots and Automation with Workflows To Increase Productivity

Create Chatbots or Chat Menus to answer FAQs
Setup lead qualification, so your agents can focus on qualified leads only
Easily assign conversations to agents based on shift, skills, region, workload & more
Create drip campaigns and triggered messages to nurture leads
Create specific automations for leads that come from ads
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp Automation API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Collaborate On a Shared WhatsApp Business Inbox

Easily know which click to chat ads did your lead come from
Manage multiple WhatsApp numbers and different messaging apps all in 1 account
Manage, review, and track messages between team members
Collaborate by tagging and assigning the conversation to your team members
Manage conversations comfortably from your desktop or on the go with our mobile app
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp Multiple Users API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Increase Your Agents Productivity with Respond AI

Integrate Your Knowledge Base to Respond AI
Let AI Agent & AI Assist generate quick and precise customer message responses.
Quickly translate your messages in more than 90 languages
Easily rephrase, adjust message tone, correct spelling & grammar mistakes in 1 click
Try Respond AI
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Seamless WhatsApp Integration with Your Existing Software

Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.
Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.
Try the Integrations

Observe

Gain actionable insights and make data-driven decisions to enhance your sales and marketing effectiveness. Respond.io enables managers to monitor agents’ conversations, performance and workload - all in real time

Report

Get a comprehensive overview of team, conversation and messaging metrics in one glance. Track the effectiveness of your ad spend, sales agents’ performances, conversation response and resolution time trends and more

respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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