RESPOND.IO VS MESSAGEBIRD

Schedule, Target and Send WhatsApp Broadcasts To Convert Customers at Scale

Send targeted & personalized WhatsApp broadcasts
Schedule broadcasts in advance
Send interactive & multimedia WhatsApp broadcasts
Set up workflows to automate WhatsApp replies & streamline customer support
Allow multiple users to collaborate on a shared team inbox
Make data-driven decisions with reporting & analytics
Integrate With Your Existing Software & CRMs Easily
3.2x

Open rates

By sending promotions to customers
on their favorite messaging apps

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+46%

Click rates

By sending catchy personalized
messages with pinpoint targeting

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200%

Better results

Whether you're generating leads or influencing customers to convert

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Samples of WhatsApp Broadcasts You Can Do With respond.io ✨

Sale & Promotions Offers

Newsletters

Event Updates & Reminders

Product Announcements

Service Downtime

Limited Time Coupon Offers

Why use respond.io to Broadcast WhatsApp Messages?

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Boost Sales by Sending Personalized WhatsApp Broadcasts Messages to Targeted Segments

Send a broadcast as big as your customer list
Reach the right people, with the right message
Personalize your broadcast message

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Never Miss Out On Sales By Scheduling Your Broadcasts in Advance

Plan & schedule your broadcasts for the week or month in advance
Easily view past & upcoming broadcasts
Clone your past broadcasts and edit for future campaigns to save time
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Never Miss Out On Sales By Scheduling Your Broadcasts in Advance

Plan & schedule your broadcasts for the week or month in advance
Easily view past & upcoming broadcasts
Clone your past broadcasts and edit for future campaigns to save time

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Visualize and Optimize Your WhatsApp Broadcasts Before Sending To Customers

Set up and preview your broadcast messages to ensure they look impressive to your customers.
Eliminate guesswork: test your broadcasts to yourself first, ensuring error-free messaging.
Boost engagement and conversions with refined and tested messages
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Enhance Your WhatsApp Broadcasts with Interactive & Multimedia Messages

Create interactive WhatsApp broadcast messages
Add lists, reply buttons, single & multi-product messages
Customize & send images, video & documents with your broadcasts
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Monitor Conversations & Make Data-Driven Decisions with Our Reporting Dashboard

Track your broadcast performance and conversations
Monitor & identify any roadblocks or unresolved conversations
Create tags for better segmented analysis

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Monitor Conversations & Make Data-Driven Decisions with Our Reporting Dashboard

Track your broadcast performance and conversations
Monitor & identify any roadblocks or unresolved conversations
Create tags for better segmented analysis
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Discover Additional Features that Businesses are Enjoying with respond.io

Set up workflows to qualify WhatsApp leads & streamline customer support
Nurture leads with WhatsApp drip campaigns
Allow multiple users to collaborate on a centralized WhatsApp Team Inbox
Combine multiple phone numbers into a single platform for complete conversation visibility
Seamless WhatsApp integration with your existing software & CRMs
respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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