RESPOND.IO VS MESSAGEBIRD

WhatsApp Broadcast: Turn Leads into Customers, Turn Customers into Repeat Customers

Schedule & send targeted & personalized WhatsApp broadcasts
Send bulk messages on more channels than just WhatsApp
Create AI chatbots to answer FAQs
Setup workflows to qualify leads and easily route conversations to agents
Integrate to your existing CRM and send trigger WhatsApp Messages
Learn WhatsApp broadcast best practices to avoid bans
  • 7-days free trial
  • No credit card required
  • Cancel anytime

respond.io gives you everything you need to market, sell, and support your customers on WhatsApp ๐Ÿ’ช๐Ÿผ

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Nurture leads & retain customers with personalized WhatsApp Broadcast

You canโ€ฆ
Schedule and send a broadcast as big as your customer list or segmented audiences
Send multimedia and interactive broadcast messages using Messages Templates
Learn WhatsApp best practices by talking to our Support Team, so your broadcasts can avoid bans

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

WhatsApp API helps you Broadcast to thousands with higher open rates without getting banned

Respond.io replaces email newsletters.
You can...
Schedule and Send a broadcast as big as your customer list
Send broadcasts to targeted audiences with segments
CreateLearn from respond.io about WhatsApp best practices, so your broadcasts doesnโ€™t get your account banned specific automations for leads that come from ads

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Manage all your conversations and agents in 1 shared inbox

Respond.io allows agents to replace the use of their personal phone numbers
You can...
Connect multiple whatsapp numbers and other messaging apps such as Messenger, Instagram, Telegram & more in 1 inbox
Manage, review and track messages from all your agents
Automatically assign conversations to agents based on different criteria (Shift, Skills, Language & More)
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Be the first to reply to conversations using automation and AI.

Respond.io replaces FAQ pages by using chat to quick answers customer enquiries, so they can make inform decisions to buy from you.
You can...
Create chatbots or chat menus to answer FAQs
Use AI Agents to answer FAQs using information from your website and documents you provide
Send automated triggered WhatsApp messages from your CRM, Website such as add to cart, submitted a form, visited a specific website page or from specific ads)
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Setup automations, so your agents can focus on closing sales instead

Respond.io replaces you having to manually input data to your CRM, sending messages based on customer/lead intent.
Setup automatic lead qualification, so your agents can focus on qualified leads only
Send customer data to your CRMs automatically
Send drip campaign messages to nurture leads based on different stages of your sales funnel (add to cart, post-demo call & etc)
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

How To Succeed in WhatsApp Broadcast without getting banned

Do not buy contact lists for lead generation, these contacts donโ€™t know who you are and will flag you as SPAM if you broadcast to them
Create specific segments to send broadcast for relevant audiences, instead of the whole list
Create WhatsApp opt-ins and get consent. Remove contacts who want to opt-out of your list.

Businesses love using respond.io ๐ŸŽ‰

Great experience using respond.io

"I love how it easy to use, I used to work with Zendesk and I was worry after the team recommended me respond.io, but I was really surprise after use for just a few days I found myself improving my team and my reports and with the new AI function, I believe it is one of the best on the market."

Good app with a simple and functional UI

"It has a good starting price with all the features you would need for chatting, they do not hide features that everybody needs on the entry plan as the competitors on the market. We as a small company can afford and be happy with all the features we need just from the initial plan. Also, the ui is very simple, which is really good for usage, we do not need to think to use it."

Amazing software with excellent support

We have been using respond.io for a few years, and their support has always been outstanding. The software can scale to large organisations but we as a smaller organisation also make very good use of it. Their support has always been very quick and effective.

  • 7-days free trial
  • No credit card required
  • Cancel anytime
respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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