RESPOND.IO VS MESSAGEBIRD

Market, Sell & Support with the Leading WhatsApp CRM Platform

Multichannel inbox for WhatsApp, Messenger, Telegram, Instagram & more
Combine all phone numbers into a single team inbox
Schedule, target, and send WhatsApp Broadcasts
Allow multiple users to collaborate on a shared team inbox
Automate WhatsApp replies with workflows & streamline customer support
Auto-assign conversations to your agents
Integrate with your existing software & CRMs easily
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Trusted by 10,000+ companies

Make Sales, Support & Marketing Simpler and Faster with A WhatsApp CRM

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

For Sales Teams: Close More Sales with A WhatsApp CRM

Engage with customers regardless of whether they use WhatsApp, Messenger, Telegram, or other messaging platforms.
Direct customers into sales conversation instantly with WhatsApp ads
Consolidate all your contacts in one database instead on your sales team’s personal phones.
Automate sales qualification, so your sales team only spends time on high-value leads.
Auto-assign leads to agents by priority, deal size, region, or more
Create WhatsApp drip campaigns to nurture contacts into different sales & marketing funnels
Book a Demo

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

For Marketing Teams: Convert Customers at Scale with Personalized WhatsApp Broadcasts

Send a broadcast as big as your customer list
Send broadcasts to targeted audiences with segments
Schedule your broadcast in advance at the right time to get the best results
Book a Demo

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

For Support Teams: Set Up Workflow to Qualify & Route WhatsApp Customers at Scale

Implement workflows to efficiently qualify huge volume of WhatsApp customers
Distribute agent workload evenly with ticket distribution by shifts, skills, region, workload & more
Manage conversations comfortably from your desktop or on the go with our mobile app
Ideal for teams of any size: from 3-5 agents to >50 agents.
Book a Demo

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

For Support Teams: Set Up Workflow to Qualify & Route WhatsApp Customers at Scale

Set up workflows to efficiently qualify huge volume of WhatsApp customers
Distribute agent workload evenly with ticket distribution by shifts, skills, region, workload & more
Manage conversations comfortably from your desktop or on the go with our mobile app
Ideal for teams of any size: from 3-5 agents to >50 agents.
Book a Demo

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless WhatsApp Integration with Your Existing CRM

Sync your existing CRM contacts information to respond.io.
Create Deals to your existing sales CRM such as Hubspot, Salesforce or Pipedrive without leaving the platform.
Use your existing ticketing system like Zendesk or Zoho with Shortcuts while still chatting with customers.
Book a Demo

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Monitor Conversations & Make Data-Driven Decisions with Our Reporting Dashboard

Identify & review conversations that have been on hold or unresolved for too long.
Gain long-view perspectives on team and overall messaging performance.
Monitor agents’ performance and workload in real-time.
Book a Demo

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Monitor Conversations & Make Data-Driven Decisions with Our Reporting Dashboard

Identify & review conversations that have been on hold or unresolved for too long.
Gain long-view perspectives on team and overall messaging performance.
Monitor agents’ performance and workload in real-time.
Book a Demo

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respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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