RESPOND.IO VS MESSAGEBIRD

Market, Sell & Convert With The Leading WhatsApp E-Commerce Platform

Boost E-Commerce Sales With Automated Workflow, Product Recommendations & FAQs
Share Your Best Offers At Scale With WhatsApp Broadcasts
Send Automatic WhatsApp Messages Such As Order Updates & Purchase Receipts
Nurture Customers With Drip Campaigns & Decrease Abandon Cart Rates
Integrate With Existing E-Commerce Platforms & CRMs
Make Data-Driven Decisions With Reporting & Analytics
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3.2x

Open rates

By sending promotions to customers
on their favorite messaging apps

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+46%

Click rates

By sending catchy personalized
messages with pinpoint targeting

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200%

Better results

Whether you're generating leads or influencing customers to convert

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A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Never Miss Out On Sales By Scheduling Your Broadcasts in Advance

Plan & schedule your broadcasts for the week or month in advance
Easily view past & upcoming broadcasts
Clone your past broadcasts and edit for future campaigns to save time
Try WhatsApp for E-Commerce

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Boost Sales & Support With Automatic Customers Assignment To Agents

Automate the assignment of WhatsApp customers effortlessly
Assign customers to agents by product category, language used, or order volume
Set up automated messages to share product details or FAQs menu
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp for E-Commerce

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Convert E-Commerce Sales with Personalized WhatsApp Broadcasts

Send a broadcast as big as your customer list
Send broadcasts to targeted audiences with segments
Schedule your broadcast in advance at the right time to get the best results
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp for E-Commerce

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Show Off Your Product With Interactive & Multimedia WhatsApp Broadcasts

Create interactive WhatsApp broadcast messages
Add lists, reply buttons, single & multi-product messages
Customize & send images, videos & documents with your broadcasts
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp for E-Commerce

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Turn Leads Into Customers with WhatsApp Drip Campaigns

Create drip campaigns to nurture customers into different sales & marketing funnels
Automatically send promotional WhatsApp messages to leads who abandoned carts
Stay on top of your customer's minds with WhatsApp newsletters
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp for E-Commerce

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Monitor Conversations & Make Data-Driven Decisions with Our Reporting Dashboard

Track your broadcast performance and conversations
Monitor & identify any roadblocks or unresolved conversations
Create tags for better segmented analysis
Try WhatsApp for E-Commerce

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Seamless WhatsApp Integration with Your Existing Software

Connect your CRMs and E-commerce platforms with your WhatsApp inbox
Sync contact information for retargeting on Facebook & Google Ads
Easily manage deals in popular CRM platforms like Hubspot, Shopify, or Pipedrive
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp for E-Commerce

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Make Data-Driven Decisions with Comprehensive Reporting & Analytics

Track your broadcast performance and conversations
Monitor & identify any roadblocks or unresolved conversations
Create tags for better-segmented analysis
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp for E-Commerce

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respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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