RESPOND.IO VS MESSAGEBIRD

Schedule, Target and Send WhatsApp Marketing Messages To Nurture and Close More Sales on Chat

Schedule & send targeted & personalized WhatsApp broadcasts
Send bulk messages on more channels than just WhatsApp
Integrate to your existing CRM and send triggered WhatsApp Marketing Messages
Create AI chatbots to answer FAQs
Setup workflows to qualify leads and easily route conversations to agents
  • 7-days free trial
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3.2x

Open rates

By sending promotions to customers
on their favorite messaging apps

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+46%

Click rates

By sending catchy personalized
messages with pinpoint targeting

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200%

Better results

Whether you're generating leads or influencing customers to convert

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Automate Your WhatsApp Marketing Campaigns, so you can focus on closing qualified leads instead

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Never Miss Out On Sales By Scheduling Your Broadcasts in Advance

Plan & schedule your broadcasts for the week or month in advance
Easily view past & upcoming broadcasts
Clone your past broadcasts and edit for future campaigns to save time
Try WhatsApp for Marketing

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Boost Sales With Automatic Lead Assignment To Agents

Automate the assignment of WhatsApp leads effortlessly
Route leads to the best-suited agents
Scale your lead generation campaigns with ease
Boost sales productivity and maximise revenue potential with automation
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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Try WhatsApp for Marketing

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Convert Customers at Scale with Personalized WhatsApp Broadcasts

Send a broadcast as big as your customer list
Send broadcasts to targeted audiences with segments
Schedule your broadcast in advance at the right time to get the best results
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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Try Targeted WhatsApp Broadcasts

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Set Up Workflow to Qualify WhatsApp Leads at Scale

Implement workflows to efficiently qualify huge volume of WhatsApp leads
Increase lead quality and expedite the sales process
Improve customer satisfaction with faster response times
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try Workflow

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Nurture Leads Effectively with WhatsApp Drip Campaigns

Create drip campaigns to nurture contacts into different sales & marketing funnels
Automatically send promotional WhatsApp messages to leads who abandoned carts
Stay on top of your customer's minds with WhatsApp newsletters
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp Drip Campaigns

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Monitor Conversations & Make Data-Driven Decisions with Our Reporting Dashboard

Track your broadcast performance and conversations
Monitor & identify any roadblocks or unresolved conversations
Create tags for better segmented analysis
Try Integrations

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless WhatsApp Integration with Your Existing Software

Connect your CRMs and E-commerce platforms with your WhatsApp inbox
Sync contact information for retargeting on Facebook & Google Ads
Easily manage deals in popular CRM platforms like Hubspot, Salesforce, or Pipedrive
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try Integrations

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Make Data-Driven Decisions with Comprehensive Reporting & Analytics

Monitor broadcast and campaign performance in real-time
Create tags for better-segmented analysis
Optimize your marketing strategies based on actionable data
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try Reporting Dashboard

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Increase Your Agents Productivity with Respond AI

Integrate Your Knowledge Base to Respond AI
Let AI Agent & AI Assist generate quick and precise customer message responses.
Quickly translate your messages in more than 90 languages
Easily rephrase, adjust message tone, correct spelling & grammar mistakes in 1 click
Try Respond AI
respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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