RESPOND.IO VS MESSAGEBIRD

Handle More Leads and Close Sales On WhatsApp By Choosing The Right WhatsApp Business API

To guarantee success, you need a reliable WhatsApp Business API Provider and a tool like respond.io that won't experience frequent lag or downtime.
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Trusted by +10,000 companies

Why choose respond.io for your WhatsApp Business API? ✨

Free Access To WhatsApp API

With WhatsApp API, you can use WhatsApp with multiple users, send broadcasts, create automated messages, integrate WhatsApp to your existing tools & more.

Easy API Migration to respond.io

There's no downtime, easily migrate your existing WhatsApp Business API to respond.io

Free 24/5 Customer Support to Assist You

Reach out to us on every messaging channel if you need help to answer any technical inquiries, it's available to everyone

No Extra Charges on Your WhatsApp Fees

respond. io doesn't charge your setup fees or anything on top of your WhatsApp conversations fees paid to Meta

Express API Activation

Enjoy hassle-free activation of the WhatsApp Business API when you sign up with respond.io.

Reliable and Fast Message Delivery

No crashes when you send high volume messages, because of respond.io's access to Meta's global network of servers

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Convert Customers at Scale with Personalized WhatsApp Broadcasts

Send a broadcast as big as your customer list
Send broadcasts to targeted audiences with segments
Send Reminders, Surveys, Promotions, Newsletters & More
Add images and videos to your broadcasts too
Try WhatsApp Broadcast API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Create Chatbots and Automation with Workflows To Increase Productivity

Create Chatbots or Chat Menus to answer FAQs
Setup lead qualification, so your agents can focus on qualified leads only
Easily assign conversations to agents based on shift, skills, region, workload & more
Create drip campaigns and triggered messages to nurture leads
Create specific automations for leads that come from ads
Try WhatsApp Automation API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Create Chatbots and Automation with Workflows To Increase Productivity

Create Chatbots or Chat Menus to answer FAQs
Setup lead qualification, so your agents can focus on qualified leads only
Easily assign conversations to agents based on shift, skills, region, workload & more
Create drip campaigns and triggered messages to nurture leads
Create specific automations for leads that come from ads
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp Automation API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Collaborate On a Shared WhatsApp Business Inbox

Easily know which click to chat ads did your lead come from
Manage multiple WhatsApp numbers and different messaging apps all in 1 account
Manage, review, and track messages between team members
Collaborate by tagging and assigning the conversation to your team members
Manage conversations comfortably from your desktop or on the go with our mobile app
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try WhatsApp Multiple Users API

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Increase Your Agents Productivity with Respond AI

Integrate Your Knowledge Base to Respond AI
Let AI Agent & AI Assist generate quick and precise customer message responses.
Quickly translate your messages in more than 90 languages
Easily rephrase, adjust message tone, correct spelling & grammar mistakes in 1 click
Try Respond AI
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Seamless WhatsApp Integration with Your Existing Software

Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.
Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.
Try the Integrations

Observe

Gain actionable insights and make data-driven decisions to enhance your sales and marketing effectiveness. Respond.io enables managers to monitor agents’ conversations, performance and workload - all in real time

Report

Get a comprehensive overview of team, conversation and messaging metrics in one glance. Track the effectiveness of your ad spend, sales agents’ performances, conversation response and resolution time trends and more

Trusted by 10,000+ successful businesses

40%

Conversion Rate on Whatsapp

+60%

Improved Customer Loyalty

+94%

Faster Resolution Time