The #1 MessageBird alternative that prioritizes building customer relationships

Spend more time talking to your customers than waiting for your MessageBird support person to respond. Find your inbox easily & start responding to your customers now without a $600 setup fee - or the confusing pricing plans.

  • 7-days free trial
  • No credit card required
  • Cancel anytime

respond.io vs MessageBird - Cost To Start

Value-driven & Cost-Effective to start

respond.io
MessageBird
Monthly Active Contacts based-pricing
$1 USD/200 msgs minimum. First 1,000 monthly messages free regardless of messaging channels. Plus extra cost based on number of seats.
Minimum charge
$99 USD/month
12-months upfront commitment + $600 USD setup fee
10 User Seats
$99 USD/Month
$240 USD/Month

respond.io vs MessageBird - Channels & Pricing

Cost effective way to reach out to customers on all channels

respond.io
MessageBird
Broadcast Channels
WhatsApp Pricing
Only WhatsApp Conversation fees from your API provider.
WhatsApp Conversation fees + Processing fees:
• Business initiated $0.0147 per conversation + processing fees
• User initiated $0.0088 per conversation + processing fees
SMS Pricing
Pricing based on your SMS API Provider only.
166 Messages per $1 USD
Facebook Pricing
FREE
200 Messages per $1 USD
Instagram Pricing
FREE
200 Messages per $1 USD
Telegram Pricing
FREE
200 Messages per $1 USD
Viber Pricing
Channel Fees only
200 Messages per $1 USD + Channel Fees
LINE Pricing
Channel Fees only
200 Messages per $1 USD + Channel Fees
WeChat Pricing
Channel Fees only
200 Messages per $1 USD + Channel Fees
Twitter Pricing
FREE
200 Messages per $1 USD
Email (Gmail & Others)
FREE
Only available in Professional Custom Plan
Website Chat Widget
FREE
FREE
Custom Channels
Available for Business Plan onwards
Not Available

respond.io vs MessageBird - Support

Extensive Support without Extra Charges

respond.io
MessageBird
Support Channels
Support Plan Pricing
FREE
$500 USD minimum separately, via email only
Extended Support Hours
Monday - Friday (9am to 12am)
Monday - Friday, 7am to 7pm for the $500 USD plan.
Support Language
Available in English, Spanish, Arabic, Bahasa Indonesia/Bahasa Melayu, Chinese
Available in Spanish, Chinese, Bahasa Indonesia, and English

respond.io vs MessageBird - Convenience

Value-driven features that meets your team needs at a cost-effective price

respond.io
MessageBird
Automated Workflow -Support Routing & Assignment
Unlimited Invocations
First 1,000 free monthly invocation triggered, extra charges afterwards*
Intuitive Supervisor Dashboard
Custom Inbox
Yes. By Agent, Shift or Teams, Specific Contact Field Information.
Single Inbox Only
Reply To
Custom Fields
AI-powered mobile app
Contact Import
Contact Merge
Yes with Merge Suggestion
Yes without Merge Suggestion
Quick Replies/Snippets
API Integrations
Language
English, Spanish, French, Portuguese, Arabic, Thai, Chinese, Burmese, Italian, German, Japanese, Bahasa Indonesia, Turkish, Korean, Vietnamese, Hebrew
English, Dutch, Spanish, French, Portuguese, Bahasa Indonesia
WORRY LESS ABOUT SETTING UP AND MORE ABOUT YOUR CUSTOMERS

Leave your inbox to us while you focus on what matters ✨

All-in-one Inbox View

From Snippets to our one-thread conversation view, quit wasting time gathering context and juggling different channel inboxes and get straight to responding.

Support On All Channels

Why pay $500 extra to get support on email only? Find our support team on all channels at no extra cost during our extended business hours, in multiple languages and across all channels.

No surprise hidden charges

Start immediately with no $600 setup fees, upfront annual commitments & hidden per message charges. Pay only for what you use, as you scale & cancel anytime.

Cross-platform Integrations in a click

Using Zendesk, Salesforce or Hubspot and the likes? Create deals or tickets at a click of a button using our Shortcuts button so you never have to leave the inbox.

Transparent & fair pricing

Avoid a credit-based per messaging pricing and get billed only once a month for an inbox solution. All messaging fees (if any) are paid to their respective parties at their set rate.

Cheapest WhatsApp API Pricing

At only $5USD/month, respond.io has the cheapest WhatsApp API pricing with 360dialog with no annual commitment, charged monthly as-you-go.

respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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