The #1 wati.io alternative that prioritizes deliverability & a smooth platform interface

Schedule, target, and send WhatsApp broadcasts
Create chatbots and automate your business processes with workflows
Connect to WhatsApp, Messenger, Instagram, Telegram & More
Increase Your Agents Productivity with Respond AI
Integrate with your existing software & CRM
Multiple users to collaborate on a shared team inbox
Get the fastest and most cost-effective WhatsApp API for your business
24/5 customer support to help you get started with your WhatsApp API
  • 7-days free trial
  • No credit card required
  • Cancel anytime

Leave your inbox to us while you focus on what matters.
Check out Wati & respond.io comparison table below ✨

All-in-one Inbox View

From Snippets to our one-thread conversation view, quit wasting time gathering context and juggling different channel inboxes and get straight to responding.

Support on all channels

Find our support team on all channels at no extra cost during our extended business hours, in multiple languages and across all channels.

Avoid 16% Per Messaging Markup

Pay all messaging fees to the respective parties at their predetermined rate and avoid any 16% hidden markup per messaging charges.

Cross-platform Integrations in a click

Using Zendesk, Salesforce or Hubspot and the likes? Create deals or tickets at a click of a button using our Shortcuts button so you never have to leave the inbox.

No credit messaging system

Get billed only once a month for an inbox solution and avoid a credit-based per messaging system. Pay only for an inbox as-you-go on a monthly basis & cancel anytime.

Reliability At Scale

Whether you are chatting with 50 or 50,000 customers per day, respond.io messaging infrastructure scales to serve your needs without slowdowns

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respond.io vs wati - at a glance

Value-driven features that meets your team needs at a cost-effective price

respond.io Growth Plan
Wati Pro Plan
Messaging Channels
WhatsApp Per Messaging Pricing
According to Meta’s rate
+16.6% per message markup
Broadcast Channels
Contact Merge
Team Inbox
Custom Inbox
AI-powered mobile app
AI Agent
Conversation Routing
Two-Factor Authentication (2FA)
Noticed any information that's out of date? Let us know!

Why Respond.io can be a better choice

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Connect with customers across multiple channels, not just WhatsApp.

Connect and centralize messages From all messaging channels like WhatsApp, Messenger, Instagram, Viber in One Omnichannel Inbox. Easily cater to customers that want to use channels outside of Whatsapp.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Automate FAQs and Prioritize High-Quality Leads with Workflows

Easily setup and manage incoming sales enquiries with advanced visual workflows.
Gain further information and qualify leads by asking a multiple choice or open-ended question.
Improve the chances of conversion by ensuring your sales team focuses on most promising prospect.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Enhance Conversation Traceability with Auto Assignment

Unlike the WhatsApp Business App where agents can manually pick conversations without supervision.
In respond.io, managers can ensure fair conversation distribution among agents with respond.io’s Workflow builder.
They can build automation based on their assignment logic like distributing conversations equally among agents and assigning conversations to agents with the least conversations open.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Gain Access to Advanced Reports and Analytics

Respond.io’s advanced Reports Module allows supervisors to easily track agent productivity, monitor conversation progress and measure resolution times among many others.
By leveraging the Reports Module, supervisors can identify any gaps or inefficiencies in their processes. Then, use their findings to drive continuous improvement in team performance and optimize business operations.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Automate FAQs and Prioritize High-Quality Leads with Workflows

Easily setup and manage incoming sales enquiries with advanced visual workflows.
Gain further information and qualify leads by asking a multiple choice or open-ended question.
Improve the chances of conversion by ensuring your sales team focuses on most promising prospect.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless Integration with Your Existing Software

Connect your CRMs and E-commerce platforms with our All in one inbox
Sync contact information for retargeting on Facebook & Google Ads
Easily manage deals in popular CRM platforms like Hubspot, Salesforce, or Zoho.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Fully Manage WhatsApp Business Account with respond.io

With respond.io, you can fully manage your WhatsApp Business Account (WABA) easily. This includes managing your WABA balance and creating and submitting message templates for approval.
You can also view your phone number quality rating and manage your WhatsApp Business Profile all in one place.
If you have a WhatsApp Business Account and want to benefit from the capabilities mentioned, you can seamlessly migrate it to respond.io without experiencing any downtime.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Automate FAQs and Prioritize High-Quality Leads with Workflows

Easily setup and manage incoming sales enquiries with advanced visual workflows.
Gain further information and qualify leads by asking a multiple choice or open-ended question.
Improve the chances of conversion by ensuring your sales team focuses on most promising prospect.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

You are Safe with us

Getting data security right is non-negotiable. That’s why, we don't just promise security, we prove it.
Our steadfast commitment is backed by the prestigious ISO 27001 Certification, a testament to our world-class data protection standards. It is well complemented by our 2FA and SSO for an extra layer of security.
Additionally, Respond.io's new masking feature hides phone numbers and email addresses, protecting users from phishing, social engineering, spam, and data breaches, making it essential for safeguarding sensitive information.

Why Users Prefer Respond.io over Wati

I am truly impressed with Respond.io

"The availability of 24/7 support on WhatsApp speaks volumes about their commitment to customer satisfaction. Furthermore, their technical support representatives are readily available to assist with any queries, showcasing their commitment to ensuring a seamless experience for their users."

Respond.io has many rich features

"With this we are able to create very powerful workflows that seamlessly manage all our inbound messages and agent's workload, setting a system were we can easily gauge the performance of our marketing campaigns and our agent's efficiency."

Respond.io is by far the best messaging platform

The fact that they have an excellent mobile app sets them apart from the crowd, as almost none of the other platforms we tried have it, and it's crucial for our business since our agents are not always in front of a computer.The UI is very elegant and functional, and our agents adapted to it very quickly.

  • 7-days free trial
  • No credit card required
  • Cancel anytime
respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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