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AI Agents

AI Agents

Learn how to create, configure, and manage your AI Agents.

AI Agent Guides
Ready-to-use guides for building AI Agents tailored to your industry or workflow.

AI Agent Actions
Use AI Agent Actions to automate and manage conversations.

Related articles 👩‍💻

AI Agent: Advanced Settings
Learn how to configure advanced settings for your AI Agent, such as wait time, so it waits for a Contact to finish messaging before replying.

AI Agents: Known Limitations and Workarounds
Learn about platform-level limitations of AI Agents in respond.io, including visibility constraints, message history limits, unsupported capabilities, and recommended workarounds.

Using Prompt Templates
Learn how prompt templates help you create consistent, reliable AI Agents faster. Use ready-made, best-practice prompts in AI Agent Instructions and Actions, then customize them to guide conversations, set boundaries, and handle handoffs, follow-ups, and errors with ease.

Managing AI Knowledge Sources
Learn how to add, manage, and optimize knowledge sources so your AI can deliver more accurate, reliable, and context-rich answers.

How to Test AI Agents
Learn how to safely test your AI Agent before publishing by simulating conversations and previewing actions without affecting real customers.

How to Write Effective AI Agent Prompts
Learn how to write effective AI Agent prompts with best practices, tips, and practical examples.

Getting Started with AI Agents
Learn how to set up an AI Agent with templates to get started fast.

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