AI Agents

Learn how to review your AI Agent instructions, identify configuration issues, and apply suggested fixes before publishing.

Learn how to configure advanced settings for your AI Agent, such as wait time, so it waits for a Contact to finish messaging before replying.

Learn about platform-level limitations of AI Agents in respond.io, including visibility constraints, message history limits, unsupported capabilities, and recommended workarounds.

Learn how prompt templates help you create consistent, reliable AI Agents faster. Use ready-made, best-practice prompts in AI Agent Instructions and Actions, then customize them to guide conversations, set boundaries, and handle handoffs, follow-ups, and errors with ease.

Learn how to add, manage, and optimize knowledge sources so your AI can deliver more accurate, reliable, and context-rich answers.

Learn how to safely test your AI Agent before publishing by simulating conversations and previewing actions without affecting real customers.

Learn how to write effective AI Agent prompts with best practices, tips, and practical examples.

Learn how to set up an AI Agent with templates to get started fast.