Reporting and Analytics

Learn how to correctly move Lifecycle Stages to ensure accurate reporting in respond.io.

Track and report on sales activities and agent performance.

Supervise and manage sales agents on the respond.io platform.

Use the Close Conversation feature to track sales agent productivity.

Keep track of all the metrics relevant for your support performance and conversations.

Allow managers to identify issues on a daily basis and task agents to solve the issues.

Learn how to automatically track leads from WhatsApp or Messenger and save the data into a Google Sheet to optimize future campaigns.