Quick Start

Respond immediately when Contacts message you. Set up an AI Agent or Workflow to send a first reply and manage response expectations.

Connect a messaging Channel to respond.io to start receiving and sending messages to Contacts from one unified Workspace.

Generate QR codes and chat links on respond.io to encourage new Contacts to start conversations with your business across any Channel.

Complete the Onboarding module to connect Channels, set up Lifecycle, configure AI Agents, and invite teammates to respond.io.

Find definitions for key respond.io platform terms — including Contacts, Channels, Workflows, AI Agents, Inbox, and Broadcasts.

Add users to a respond.io Workspace, assign access levels, and organize team members into Teams for better collaboration.

Reply to Contacts via text or voice, assign conversations, and manage open and closed conversations in the respond.io Inbox.

Create a respond.io account, set up an Organization and Workspace, and sign in on web, mobile, or the desktop web app.

Learn what respond.io is and how its core capabilities help mid-market B2C businesses manage and scale revenue-critical customer conversations.