Quick Start

Learn what respond.io is and how its core capabilities help mid-market B2C businesses manage and scale revenue-critical customer conversations.

Create a respond.io account, set up an Organization and Workspace, and sign in on web, mobile, or the desktop web app.

Complete the Onboarding module to connect Channels, set up Lifecycle, configure AI Agents, and invite teammates to respond.io.

Connect a messaging Channel to respond.io to start receiving and sending messages to Contacts from one unified Workspace.

Add users to a respond.io Workspace, assign access levels, and organize team members into Teams for better collaboration.

Respond immediately when Contacts message you. Set up an AI Agent or Workflow to send a first reply and manage response expectations.

Generate QR codes and chat links on respond.io to encourage new Contacts to start conversations with your business across any Channel.

Reply to Contacts via text or voice, assign conversations, and manage open and closed conversations in the respond.io Inbox.

Find definitions for key respond.io platform terms — including Contacts, Channels, Workflows, AI Agents, Inbox, and Broadcasts.