WhatsApp

Connect WhatsApp Business Platform (API) to respond.io to message customers at scale, monitor team performance, and manage multi-user conversations.

Connect your WhatsApp Business App number to respond.io via the API without giving up the app — access automation, CRM syncing, and team visibility.

Prepare for inbound WhatsApp conversations — understand the 24-hour service window, use follow-up templates, and set up entry points for extended windows.

Send WhatsApp promotional broadcasts to opted-in Contacts — covers template prerequisites, messaging limits, and quality rating management.

Apply for a WhatsApp Official Business Account to show your brand name and blue tick — building Contact trust instead of displaying a phone number.

Expand your WhatsApp audience by adding entry points across websites, social media, ads, and offline locations to drive more conversations.

Government agencies need Meta pre-approval before setting up a WhatsApp Business Account. Follow these three steps to get approved and verified.

Make and receive WhatsApp voice calls in respond.io — handle inbound calls, request outbound call permission, and transfer active calls to teammates.

Verify your business in Meta Business Manager to migrate phone numbers, increase messaging limits, and qualify for a WhatsApp Official Business Account.

Create, submit, send, and manage WhatsApp message templates on respond.io to reach contacts outside the 24-hour customer service window.

Learn about WhatsApp's pricing model: Free Service Conversations and per-message template billing.

Configure your WhatsApp Business Platform (API) Channel in respond.io — manage Channel names, business profiles, file limits, and WABA security.

Learn how to increase WhatsApp messaging limits

Learn how to use Meta Product Catalog with respond.io.

Learn how to change your WhatsApp Business Display Name for your respond.io WhatsApp Business API Account.

Learn what you need to do to migrate to WhatsApp Business API using an existing WhatsApp Personal or Business app phone number.

Learn how to migrate your phone number from other BSPs to respond.io WhatsApp Business API.

Learn how to turn off WhatsApp Number Two-Step Verification in your WhatsApp Manager.

Connect a WhatsApp Cloud API account to chat with customers over WhatsApp.

Learn how to migrate phone number from WhatsApp BSPs to WhatsApp Cloud API.