Telnyx is a cloud communications platform that allows you to send and receive SMS messages through its carrier-grade network. With respond.io, you can manage both Telnyx SMS and Telnyx Calls in one place.
Requirements
Before you connect Telnyx SMS to respond.io, ensure you have:
An active Telnyx account
A Telnyx phone number with SMS capability
Setting Up Telnyx SMS
Sign in to your Telnyx account.
Purchase or use an existing Telnyx phone number that supports SMS.
In the Telnyx Portal, go to Real-Time Communications > Numbers > Buy Numbers.
Filter for numbers with SMS capability.
Complete the purchase.
Connecting Telnyx SMS to respond.io
In respond.io, go to Workspace Settings > Add Channel.
Locate the Telnyx SMS Channel and click Connect.
Select the Telnyx phone number you want to use.
Click Save Changes to complete the setup.
Once connected, any SMS sent to your Telnyx number will appear in your Workspace.
Channel Configuration
You can configure your Telnyx SMS Channel name for internal reference:
Go to Workspace Settings > Channels.
Locate the Telnyx SMS Channel> Click Manage > Account.
Enter your preferred Channel Name.
Save changes.
Notes & Limitations
File Size Limits: Images, audio, and video up to 1MB each.
Message Status: Sent, Delivered, and Failed are supported; Read status is not available.
Phone number masking is not available for Telnyx SMS.
