TikTok Business Messaging (Beta)

🏆 TikTok Partner Innovation Awards 2026 — Winner of Innovation in Marketing Technology (Messaging)

Manage TikTok conversations and campaigns at scale

• Respond instantly to enquiries from TikTok Messaging Ads or organic interest.
• Deploy AI Agents to handle FAQs, qualify and route leads, recommend products, or share booking and payment details.
• Track customer journeys to spot and fix common drop-off points.
• Integrate TikTok with CRMs like HubSpot, Salesforce, Zoho, Shopify and more.
• Supervise and review conversations, or step in anytime for quality assurance.
• Analyze agent, team and campaign performance to improve ROI.

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