Are your salespeople saying the right things over instant messaging? Get insights into inbound and outbound chats with a shared inbox. Then use analytics, CRM data and automation to audit and shorten your sales cycle.
A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.
Convert leads to customers with 1:1 or automated messages
No, Really. ALL Channels.
Direct customers into sales conversations instantly with website links or click-to-chat ads. Send them automated replies while purchase intent is high or assign them to an agent for a quick consultation.
Send the first message to existing or imported contacts with WhatsApp, email or SMS. Want to target warm leads too? Automatically enroll them into a drip campaign when they engage with your lead magnets or customer portals.
Create total visibility of key data and activities
Move leads from your sales team's personal phones to a shared platform and build comprehensive contact profiles
Replace personal messaging accounts with a shared inbox to monitor conversations on any channel and intervene when necessary
Want to convert more leads and close deals faster? Use granular insights and long-view analyses to make data-driven decisions and secure successful outcomes.
Struggling with unresponsive leads? Merge their interactions across SMS, email and messaging apps to hit them up on other channels associated with their profile.
Monitor conversations involving high-value customers, sales agents in training or select teams with custom inboxes and intervene when necessary
Optimize your sales cycle and retain a single source of truth for customer data. Integrate sales CRMs such as HubSpot, Salesforce, Pipedrive or Zoho with your messaging inbox and automation.
Push leads through the sales funnel quickly by automating processes like lead qualification and distribution, freeing agents to focus on closing deals
Alert agents when the same contact messages on other channels, snooze unresponsive contacts for follow-up at a later time and more, all without leaving the inbox
Automate Lead Distribution
Automate Sales Qualification
Assign to Dedicated Manager
Launch Sales Sequences