Platform Release

Say Hello to Voice: WhatsApp Business Calling API Debuts on Respond.io 🎉

Gabriella
Gabriella
· 27 Jan 2025
2 min read
WhatsApp Business Calling API Launches on Respond.io! 🎉

📞 Ring ring. It’s time to connect with customers like never before! Respond.io is thrilled to announce the Open Beta release of the WhatsApp Business Calling API. With this, your business can finally use its voice, adding a dynamic personal touch to every customer interaction

Ready to explore the value of this highly anticipated feature? Let’s take a look at what's in store for you.

Call and Chat on One Unified Platform

With the WhatsApp Business Calling API, your business can combine voice and chat into one powerful platform for an enhanced communication experience with leads and customers.

Here are some game-changing benefits you’ll unlock:

  • Transition between text and voice easily: Say goodbye to juggling multiple platforms or losing momentum at critical moments.

  • Gain full visibility into customer interactions: No more guessing if a customer has been contacted via a different method.

  • Provide exceptional customer experiences: Call when it matters, chat when it’s convenient—build trust and keep conversations flowing effortlessly.

Drive Conversions with Better Conversations

Now that WhatsApp Business Calling API is here, transforming customer interactions into results is easier than ever. As voice calls build trust and assurance, accelerate decision-making among customers when you:

  • Answer questions instantly when their interest is at its peak

  • Address unique needs for high-value deals

  • Handle objections in real time

With this personal touch, every interaction becomes an opportunity to win over customers and drive tangible results.

Start Using WhatsApp Business Calling API on Respond.io

WhatsApp Business Calling API Open Beta is currently available in Mexico, Brazil, Indonesia and India, with wider rollouts planned for the near future.

If you’re in an eligible region, now’s the perfect opportunity to enhance your communication strategy. Existing users can enable the WhatsApp Call setting easily. New to respond.io? See how WhatsApp chats and calls on our platform can grow your business— book a customized demo or try respond.io today!

Turn conversations into customers with respond.io's official WhatsApp API. ✨

Manage WhatsApp calls and chats in one place!

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Gabriella
Gabriella

Gabriella is a Content Writer at respond.io, specializing as the team’s go-to authority for WhatsApp since 2022. Armed with a Bachelor's in Communication, Gabriella sharpened her skills as a marketing specialist at a web hosting company. Her profound knowledge of messaging apps, the SaaS industry and customer behavior makes her articles indispensable guides for tech-savvy businesses.

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