RESPOND.IO VS MESSAGEBIRD

Convert Conversations into Customers with Respond.io’s Click-to-Chat Ads

Capture leads from Facebook and Instagram ads and drive them to WhatsApp or Messenger. Use Click-to-Chat Ads Workflows to automate lead assignments, enabling you to convert more leads into customers with AI.

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Trusted by +10,000 companies

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Maximize ROI with Click-to-Chat Ads!

Capture more leads where they spend most of their time – on Facebook and Instagram! Seamlessly drive conversations to WhatsApp or Messenger, amplifying your reach and boosting sales chat conversions.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Turn Leads into Sales Effortlessly!

Automatically share product information and guide Click-to-Chat Ads leads towards sales on WhatsApp before a human agent steps In. Never lose leads due to late replies.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless Integration With Your Existing E-commerce Platform & CRMs

Connect your CRMs & E-commerce platforms with your Facebook Messenger inbox
Qualify sales leads & create deals on CRMs easily
Create support tickets or escalate cases to external CRM in one click while chatting with customers

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Unlock the Power of Click-to-Chat Ads

Use Workflows to automate conversations with Click-to-Chat Ads leads and convert them into customers with Respond AI. Maximize the potential of your Click-to-Chat Ads campaign.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Converse to Convert On the Go!

Whether you're in the office or on the go, our mobile app enables you to effortlessly chat with your Click-to-Chat Ads leads from your mobile device. With this at your fingertips, you can converse to convert your leads, respond promptly, and maximize the potential of your Click-to-Chat (CTC) ad campaigns—all through our user-friendly mobile app.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Integrate Instagram, WhatsApp & More Into One Inbox

Manage, review and track messages between team members in one view
Consolidate messages from other channels such as Instagram or WhatsApp into a single inbox
Merge customer communications into one continuous story to give your agents the context required to resolve issues
respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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