RESPOND.IO VS MESSAGEBIRD

Convert Conversations into Customers with Respond.ioโ€™s Click-to-Chat Ads

Capture leads from Facebook and Instagram ads and drive them to WhatsApp or Messenger. Use Click-to-Chat Ads Workflows to automate lead assignments, enabling you to convert more leads into customers with AI.

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Trusted by 10,000+ companies

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Maximize ROI with Click-to-Chat Ads!

Capture more leads where they spend most of their time โ€“ on Facebook and Instagram! Seamlessly drive conversations to WhatsApp or Messenger, amplifying your reach and boosting sales chat conversions.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Turn Leads into Sales Effortlessly!

Automatically share product information and guide Click-to-Chat Ads leads towards sales on WhatsApp before a human agent steps In. Never lose leads due to late replies.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Seamless Integration With Your Existing E-commerce Platform & CRMs

Connect your CRMs & E-commerce platforms with your Facebook Messenger inbox
Qualify sales leads & create deals on CRMs easily
Create support tickets or escalate cases to external CRM in one click while chatting with customers

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Unlock the Power of Click-to-Chat Ads

Use Workflows to automate conversations with Click-to-Chat Ads leads and convert them into customers with Respond AI. Maximize the potential of your Click-to-Chat Ads campaign.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Converse to Convert On the Go!

Whether you're in the office or on the go, our mobile app enables you to effortlessly chat with your Click-to-Chat Ads leads from your mobile device. With this at your fingertips, you can converse to convert your leads, respond promptly, and maximize the potential of your Click-to-Chat (CTC) ad campaignsโ€”all through our user-friendly mobile app.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Integrate Instagram, WhatsApp & More Into One Inbox

Manage, review and track messages between team members in one view
Consolidate messages from other channels such as Instagram or WhatsApp into a single inbox
Merge customer communications into one continuous story to give your agents the context required to resolve issues
respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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