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Upgrade your marketing with interactive instant messaging. Deliver real-time experiences like taking pre-orders, providing information or connecting leads to sales to improve conversions.
The Impact of Interactive Instant Messages
By sending promotions to customers on their favorite messaging apps
By sending catchy personalized
messages with pinpoint targeting
Whether you're generating leads or influencing customers to convert
Build relationships with your customers from the start. Grab their attention with welcome messages and keep them engaged with valuable ongoing content.
Keep new sign-ups or leads invested in your business by sending them offers and promos that they can use right away.
Run nurturing campaigns and drip-feed your leads with content and information to educate and move them toward spending money.
Want to convert more leads and close deals faster? Use granular insights and long-view analyses to make data-driven decisions and secure successful outcomes.
Struggling with unresponsive leads? Merge their interactions across SMS, email and messaging apps to hit them up on other channels associated with their profile.
Monitor conversations involving high-value customers, sales agents in training or select teams with custom inboxes and intervene when necessary
Don't let forgotten items slip away, suggest related products and offer discounts to sweeten the deal.
Remind customers about products they may have forgotten and encourage them to complete their purchase by offering incentives.
Encourage customers to purchase additional products or services that complement their original purchase. Satisfy them with suggestions that meet their needs and preferences.
Keep customers engaged and encourage repeat business by providing regular updates.
A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.
Drive revenue from your existing customer base. Import their phone numbers from integrated CRMs to instantly launch WhatsApp or SMS marketing campaigns.
Have customer touchpoints like lead magnets or eCommerce customer portals? Add them directly into drip campaigns or broadcast lists as soon as they sign up or leave their contact details.
Convert inquiries and sales chats into lead collection opportunities. Automatically save contact profiles, add interest tags and build lists for marketing initiatives.
Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations
Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button
Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication
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Create and run the same campaign across multiple channels including optimal channels to ensure the best results
Take advantage of channel-specific features such as media files, templates and tags when messaging your customers
See exactly what your audience will receive before you hit send
Test how your campaigns look and work on actual mobile devices beforehand
Ensure your audience receives your messages exactly when you want them to
Give customers a quick and easy way to opt-out of communications from your business
Drive revenue from your existing customer base. Import their phone numbers to instantly launch WhatsApp or SMS marketing campaigns
Have additional customer touchpoints like lead magnets, customer portals or apps? Add them directly into campaigns as soon as they sign up
Whether it’s bulk messages or individual texts advanced segmenting and webhook triggers ensure your messages get sent to the correct people
Design your campaign journey with ease and automate customer interactions with your business
Send personalized messages at scale by automatically filling them up with relevant details of your contacts
Quickly connect customers with the right sales or support agents for personalized assistance
Keep existing customers engaged by tracking & analyzing campaign performance. Uncover trends in customer behaviors and adjust campaigns accordingly.
