Get More Clicks, Leads and Sales with Better Engagement

Upgrade your marketing with interactive instant messaging. Deliver real-time experiences like taking pre-orders, providing information or connecting leads to sales to improve conversions.

The Impact of Interactive Instant Messages

3.2x

Open rates

By sending promotions to customers on their favorite messaging apps

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+46%

Conversion rates

By sending catchy personalized
messages with pinpoint targeting

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200%

Engagement rates

Whether you're generating leads or influencing customers to convert

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Messaging Inbox

Create Meaningful Connections from Day One

Build relationships with your customers from the start. Grab their attention with welcome messages and keep them engaged with valuable ongoing content.

convert

Nudge Customers at the Right Time to Increase Conversions

Don't let forgotten items slip away, suggest related products and offer discounts to sweeten the deal.

Abandoned Cart Messages

Remind customers about products they may have forgotten and encourage them to complete their purchase by offering incentives.

eCommerce & Retail
Hospitality
Automotive
Education

Upselling & Cross-selling

Encourage customers to purchase additional products or services that complement their original purchase. Satisfy them with suggestions that meet their needs and preferences.

Newsletters

Keep customers engaged and encourage repeat business by providing regular updates.

CONTACT MANAGEMENT

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Build Cross-Channel Audiences

Import Your Customer List

Drive revenue from your existing customer base. Import their phone numbers from integrated CRMs to instantly launch WhatsApp or SMS marketing campaigns.

Add Contacts via API

Have customer touchpoints like lead magnets or eCommerce customer portals? Add them directly into drip campaigns or broadcast lists as soon as they sign up or leave their contact details.

Leverage Inbound Conversations

Convert inquiries and sales chats into lead collection opportunities. Automatically save contact profiles, add interest tags and build lists for marketing initiatives.

Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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features

The Features That Make It All Possible

Omnichannel Campaigns

Create and run the same campaign across multiple channels including optimal channels to ensure the best results

Channel-specific Features Support

Take advantage of channel-specific features such as media files, templates and tags when messaging your customers

Message Preview

See exactly what your audience will receive before you hit send

Test Message

Test how your campaigns look and work on actual mobile devices beforehand

Message Scheduling

Ensure your audience receives your messages exactly when you want them to

Unsubscription Automation

Give customers a quick and easy way to opt-out of communications from your business

Import Contacts via CSV

Drive revenue from your existing customer base. Import their phone numbers to instantly launch WhatsApp or SMS marketing campaigns

Add Contacts via API

Have additional customer touchpoints like lead magnets, customer portals or apps? Add them directly into campaigns as soon as they sign up

Smart Targeting

Whether it’s bulk messages or individual texts advanced segmenting and webhook triggers ensure your messages get sent to the correct people

Campaign Flows

Design your campaign journey with ease and automate customer interactions with your business

Dynamic Variables

Send personalized messages at scale by automatically filling them up with relevant details of your contacts

Sales Campaigns

Quickly connect customers with the right sales or support agents for personalized assistance

reports & analytics

Learn, Measure and Optimize Your Campaigns

Keep existing customers engaged by tracking & analyzing campaign performance. Uncover trends in customer behaviors and adjust campaigns accordingly.

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