Electronics
Fashion & Apparel
Furniture
Jewelry and Watches
Afterschool Activities
Sport & Fitness
Beauty Center
Dental Clinic
Medical Clinic
Home Cleaning & Maid Services
Photography & Videography
Car Dealership
Travel Agency & Tour Operator
Zapier for Connecting B2C Conversations to 5,000+ Apps Without Code
Trigger Zaps from respond.io conversation and contact events, or let your other apps send messages and update contacts in respond.io
Respond.io Zapier capabilities
- Welcome customers, let them know when you’re away or route them to the right agent or department
- Qualify and transfer customers, create support tickets or submit orders they make
- Send transactional notifications like appointment reminders, payment receipts and delivery updates
- Sync contacts and deal updates with CRMs like HubSpot, Salesforce, Pipedrive and ActiveCampaign
- Sync contacts, orders and carts with e-commerce platforms like Shopify, BigCommerce and Magento
- Start Zaps on events like New Incoming Message, Conversation Closed, Contact Tag Updated and Contact Lifecycle Updated
- Add tags, update lifecycle stages, assign conversations or add comments from any app Zapier connects
Why use respond.io for Zapier
Respond.io is built for mid-market B2C businesses that want no-code automation between respond.io and the apps they already use. Zapier doesn’t support two-way contact sync by default. If you build one Zap that copies new respond.io contacts to another app and a second Zap that copies them back, you’ll create an endless loop.
- Ready-made Zap templates for popular CRM and e-commerce platforms, so you don’t start from scratch
- Connect respond.io once with an API key, then pick it from a dropdown in every new Zap
- Reach more than 5,000 apps without writing code
- Enterprise-grade reliability with 99.999% uptime, ISO 27001, GDPR compliance and role-based access controls
FAQs about the Zapier integration
Which respond.io plan includes the Zapier integration?
Growth and Advanced. Zapier is included from the Growth plan, alongside Make and n8n, so you don’t need Advanced to automate with it. Starter doesn’t include it.
Is Zapier’s subscription included in my respond.io plan?
No. Zapier bills its subscription separately, based on how many tasks your Zaps run. Your respond.io plan covers access to the integration, not Zapier usage.
What counts as a Zapier task with respond.io?
Each action a Zap performs counts as one task, such as sending a message, creating a contact or updating a field. The trigger that starts a Zap, like a new incoming message, doesn’t count. Multi-step Zaps on high-volume conversations use tasks fastest.
Should I use Zapier, Make or respond.io’s API?
Use Zapier for the fastest no-code setup at modest task volumes. Make costs less per operation but takes more setup. A direct API integration has no recurring fee but needs developer time upfront. Growth includes Zapier, Make and n8n, so you can switch tools without changing plans.
