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Business Messaging: A Guide to Messaging for Business [Jul 2023]
Instant messaging is the dominant way people communicate with each other. Businesses have begun to use instant messaging to reach out to their customers.
Benjamin Steve Richard
July 18, 2023
Concepts
Best Messaging Apps For Business [July 2023]
With over 3 billion messaging app users worldwide, Business Messaging has become an inevitable trend - customers increasingly turn to messaging apps such as Facebook Messenger and WhatsApp to contact businesses. We’ll explain the benefits of using instant messaging apps for business, the best ways to use messaging apps for marketing, remarketing, sales, support and notifications, and reveal the best messaging apps for each use case.
Chris Lai
July 1, 2021
Concepts
What is RCS Messaging
RCS Messaging is one of the most confusing initiatives pushed by Google. What is RCS Messaging? Is RCS supposed to replace SMS? Does RCS Messaging even exist in the wild? This article explains the RCS Messaging Protocol in full. We discuss if RCS Messaging will be a major flop, or if it is the future of messaging.
Iaroslav Kudritskiy
August 15, 2019
Instant Messaging
7 Chatbot Trends to Watch Out For in 2018
Conversational UI first attracted mainstream attention back in 2010, when Apple introduced Siri to iPhones across the world. Within months, digital users of all ages were using their voice assistants to write emails, initiate Google searches
Gerardo Salandra
October 1, 2018
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