Iaroslav Kudritskiy

Iaroslav Kudritskiy is the Chief Operating Officer and co-founder of respond.io, overseeing growth and operations. He is a graduate of the MBA program at the Chinese University of Hong Kong and his previous roles include positions at Kodak Alaris, Xaxis and Light Reaction.

Facebook Messenger for Business: The Ultimate Guide
Considering using messaging apps for your business? Facebook business chat should be first on your list. This article will cover where is Facebook Messenger popular, how to get Messenger for a Facebook business page, as well as best practices for getting your customers as contacts and messaging them.

How To Set Up Facebook Comment Auto Reply
If you're reading this post, you probably get tons of Facebook Comments on your page. This post is going to explain why and how you should set up a Facebook Comment Auto Reply.

Instant Messaging For Business: Your Best Options
Instant messaging for business is more important than ever. We've compiled a list of the best instant messengers for internal communication and customer interaction.

What is Google My Business?
This article answers the need-to-know questions for Creating A Google My Business Profile. Learn how your Google My Business profile appears to customers on Google Search and Google Maps. We examine the benefits of having a Google My Business listing and the history of how Google My Business was developed.

Ultimate Guide to Apple Business Chat
Did you know there is a special chat support channel for Apple users? It's called Apple Business Chat. It allows iOS and macOS users to chat with your business over the Messages app. In this post, we're going to discuss how it works and how to use Apple Business Chat for your company.

The June 2020 Release - Android & iOS Apps
Whoosh, this year is going by in a flash, it’s already June! Hard to believe half the year has gone by already. It’s summer and we’ll all be spending more time outside - even if it’s just in our local park, so we’re making it easier to answer messages on the go with Android & iOS apps.

Ultimate Guide to Instant Messaging for Business
Ever wanted to enable your users or customers to contact your business through instant messaging but don't know where to start? This is the guide for you.

Rocketbots is Now Respond.io
Respond.io enables brands to respond to business messages quickly and efficiently, no matter the channel.

The February 2020 - Messages API & MessageBird WhatsApp
This release is all about Messages API & MessageBird WhatsApp Integration. But be sure to read the bits and bobs for upcoming deprecations.

What is RCS Messaging
RCS Messaging is one of the most confusing initiatives pushed by Google. What is RCS Messaging? Is RCS supposed to replace SMS? Does RCS Messaging even exist in the wild? This article explains the RCS Messaging Protocol in full. We discuss if RCS Messaging will be a major flop, or if it is the future of messaging.

The August 2019 Release - Twilio SMS & WhatsApp Broadcasts + Contact Imports
The August 2019 release is focused on enabling broadcasts over WhatsApp & Twilio SMS, importing contacts for Twilio SMS as well as other bits & bobs.

How To Migrate A LINE@ Account To A LINE Official Account
If you're like us, you recently starting getting a notification in your LINE@ manager asking you to migrate to a LINE Official Account (LINE OA). At first, we were puzzled by this as in the past LINE Official Accounts were only for large corporations, and they were expensive.

What is Dark Social & Dark Traffic?
Google Analytics is supposed to speak the truth about website traffic. However, looking into you're traffic channels, you'll find 20% or 30% of traffic is coming in direct. The user used a URL to go directly to your page. Fair enough. But, how did they get the URL? And how can you increase that direct traffic? To answer those questions, we're diving into the world of Dark Social & Dark Traffic.

Chat Automation: How To Get Started
Have you been thinking about automating your customer chats but don't know where to start. Here is a 5 step strategy that will get you where you need to go.

How We Generated 4,240 Facebook Messenger Leads for $400USD + 3 Surprises
We never tried Facebook Click to Messenger ads before, we had a few days and a small budget. The costs of Facebook Messenger Leads astonished everyone...

6 Ways Companies Use WeChat for Business
Have you been struggling to unlock the mysteries of WeChat Official Accounts & WeChat advertising. Why not copy someone who is already doing it right?

12 Ways Companies Are Using Facebook Messenger for Business
If you're reading this you're probably curious about building your own Facebook Messenger marketing campaign. We've got several great examples for you to emulate.

Rocketbots Recognized by FinancesOnline as Outstanding Customer Support Software
Rocketbots is disrupting the customer support software industry by introducing AI automation that requires no extra setup or cost

Facebook App Approval Process for Bots & How to Skip it
The Facebook App Approval process for chatbots is a daunting task. We’ll describe how you can navigate the review process.

Alibaba Awards Rocketbots’ CEO Gerardo Salandra MVP in Global Awards Announcement
The Alibaba Cloud MVP Award puts Rocketbots at the forefront of Alibaba’s technology ecosystem

Rocketbots CEO Speaks at the Innovation Summit by The Economist
Rocketbots CEO Gerardo Salandra spoke at the Innovation Summit September 7th, hosted by The Economist

Respond.io CEO Leads Panel at the World AI Show Singapore 2018
Gerardo was joined by a Hong Kong Science and Technology Park leader, and Singapore Startup Accelerator mentor to discuss AI and it’s role in a multitude of scenarios

Rocketbots Raises Seed Round for 2018 to Kick Off Its New SaaS AI Chatbot Platform
Rocketbots, a Hong Kong-based Artificial Intelligence Chatbot company has recently closed their Seed Round for an undisclosed amount to help kick off it’s newest products to a rapidly-growing market.

Rocketbots partners with Hong Kong CityU to bring AI to university students
Rocketbots continues to host events just like this across Hong Kong every month after the release of the new Rocketbots Academy

Rocketbots Winner at International Seedstars competition
Rocketbots was selected to one of the top 8 startups in Hong Kong to attend Seedstars

Hong Kong startup Rocketbots selected among hundreds for Rise
Rocketbots was selected to pitch to its peers about it’s new SaaS freemium model in hopes of taking top spot at the annual 2017 Rise competition.

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