The Best Relationships
Are Built on

The Best Relationships Are Built on

respond.io is a business messaging platform that connects customers from any channel to every team.

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Join the 55,000+ companies using respond.io

The #1 Business Messaging Platform

Unify communication channels and make messaging a tool for marketing, sales, support & engineering.

Expedited Sales & Support via Instant Messaging

Empower teams with the revolutionary speed of messaging and start closing deals & tickets 3x faster.

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A Holistic View of Customer Conversations

Create extraordinary customer profiles with all messaging, webchat, sms & email interactions merged into a single contact.

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Your Customers Favorite Channels, One API

Send alerts, updates or promotions with the dependability of SMS, over any channel, maintaining just one API.

Arrow SVG respond.io messaging CRM
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Expedited Sales & Support via Instant Messaging

Empower teams with the revolutionary speed of messaging and start closing deals & tickets 3x faster.

Arrow SVG respond.io messaging CRM
Learn More

A Holistic View of Customer Conversations

Create extraordinary customer profiles with all messaging, webchat, sms & email interactions merged into a single contact.

Arrow SVG respond.io messaging CRM
Learn More

Your Customers Favorite Channels, One API

Send alerts, updates or promotions with the dependability of SMS, over any channel, maintaining just one API.

Arrow SVG respond.io messaging CRM
Learn More

Collaborate and respond lightning fast

Co-operate on conversations and deliver amazing customer experiences, faster.

  • Email, App & Desktop Notifications
  • Send & Read Receipts
  • Comments (Note) & @mentions
  • Chat Assignment & Transfer
  • Canned Responses (Snippets)
  • Shared & individual inboxes
  • Multiple Roles: Admin, Manager, Agent
  • Granular Permission Control
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All your customer chats in one place

A single story for every customer from one source, no matter the channel.

  • Contact Import
  • Omni-channel Chat History
  • Contact & Segment Manager
  • Tagging & Custom Fields
  • Real-time Analytics Dashboard
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all your customers chats in one place with omni-channel team inbox at respond.io

Message more, work less

Easy automations like tagging, assigning or even replying to messages.

  • Greeting & Away Message
  • Automatic Contact Assignment
  • Automated Surveys
  • Trigger-based Rules
  • Bulk Messaging Broadcast
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Completely connected to your business

Unify business messaging and turn conversations into data that powers your business.

  • Web Chat & Messaging Apps
  • Zapier Integration
  • Dialogflow Integration
  • Contacts & Messages API
salesforce integration respond.io
chatbase integration respond.io
Wordpress integration respond.io
Zendesk integration respond.io
Dialogflow integration respond.io
squarespace integration respond.io
Zapier integration respond.io
Hubspot integration respond.io
developer Api respond.io
salesforce integration respond.io
chatbase integration respond.io
Wordpress integration respond.io
Zendesk integration respond.io
Dialogflow integration respond.io
squarespace integration respond.io
Zapier integration respond.io
Hubspot integration respond.io
developer Api respond.io

iOS & android apps

Disconnect from the desktop and reply to messages from mobile

Get iOS iphone mobile app from respond.ioGet android play store mobile app from respond.io

What our customers have to say

Join 55,000+ of successful organizations

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