Trengo 和 respond.io 都统一了流行的消息传递渠道,并通过广播、人工智能和对话分析工具提高了客户参与度。 但是当谈到 定价透明度 和 成熟的全渠道自动化时,它们的能力和价值差别很大。 找出最适合您需求的解决方案。
Trengo | respond.io | |
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WhatsApp Capabilities | ||
WhatsApp Business Solution Provider | ||
WhatsApp Business Calling API | ||
WhatsApp Business App + API | ||
WhatsApp Catalog | ||
Broadcasts | ||
Omnichannel Capabilities | ||
Supported Channels | ||
Customer Lifecycle Automation | ||
Customer Lifecycle Management | All channels | |
Chat Automation Workflows | For additional fees | |
Click to Chat Automation Triggers | ||
Reports | Limited | |
AI Features | ||
AI Agent | For additional fees | Included in Growth plan and above |
AI Assisted Message Drafts | Limited credits | Unlimited credits |
AI integration with Automated Workflows | For additional fees | Included in Growth plan and above |
Support and Stability | ||
Onboarding Support | Limited | |
Availability | Only during office hours CET time | 24/5 live chat, 24/7 AI agent |
Supports High Message Volume without Lagging | ||
Pricing | ||
Entry | Boost: $164/month 5 users 300 conversations/month* *Conversations have a 7-day window | Starter: $79/month 5 users Unlimited Monthly Active Contacts No workflows |
Mid-tier | Pro: $274/month 5 users 1,000 conversations/month | Growth: $159/month 10 users 1,000 Monthly Active Contacts* Unlimited workflows |
Advanced | Enterprise: Custom pricing Undefined number of users Custom number of conversations | Advanced: $279/month 10 users 1,000 Monthly Active Contacts All automation and integration features Unlimited workflows Contact respond.io for customized enterprise plans. |
Additional fees | Conversation fees ($17/each additional 100 conversations) Flowbot Automation fees AI Journey fees | - |
*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.
Migrate from WhatsApp Business App to WhatsApp API
Migrate WhatsApp API from another BSP to respond.io
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Trengo 可能可以帮助您起步,但 respond.io 会通过更智能的全渠道工作流程、更高的收入以及为扩展您的业务而构建的平台将您带入新的水平。
在一个收件箱中通话和聊天
虽然 Trengo 不支持某些关键渠道并对 VoIP 收取额外费用,但 respond.io 统一了通话、电子邮件、WhatsApp、TikTok、Facebook Messenger、Instagram 等。
了解更多
Migrate from WhatsApp Business App to WhatsApp API
Migrate WhatsApp API from another BSP to respond.io
Migrate from Sleekflow or other software to respond.io
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Trengo 最适合拥有少于 5 名代理且通过 WhatsApp、Facebook 和 Instagram 向客户发送少量消息的小型企业。
对话量大、需要为多个用户和团队提供高级功能的大型企业应该考虑使用 respond.io。 我们的产品最适合寻求通过电话、电子邮件和 TikTok、WhatsApp 等流行消息渠道实现业务或收入增长的 B2C 企业。