Smart routing options to match leads with the right agent, every time
Agent availability routing
Reduce lead drop-off with quick service by assigning leads only to online team members
Language-based routing
Don’t get lost in translation—connect leads with team members who speak their language
Skill-based routing
Connect leads to the right agents for their needs to ensure expert handling of inquiries
Function-based routing
Get leads to the right team for their needs to deliver accurate responses and quicker resolutions
Shift-based routing
Distribute leads seamlessly across various shifts throughout your business hours
Customer-type routing
Route new, returning or VIP customers with similar characteristics to the best team for the job
Round robin routing
Ensure agents’ workloads are balanced through equal distribution
智能路由选项，确保每次都能将潜在客户与合适的代理匹配。
概述
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美容中心
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摄影与摄像
汽车零部件零售商
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旅行社与旅游运营商
