Shopify for Chatting With Store Visitors From Your Team Inbox

Add respond.io's chat widget to your Shopify store to capture and manage visitor conversations from one inbox. For deeper e-commerce automation like syncing orders and contact data, connect via Make, n8n or Zapier.

Shopify store chat capabilities on respond.io

• Install the widget by pasting one script into your Shopify theme, with no coding needed.
• Let shoppers choose live chat or up to six messaging channels, like WhatsApp or Messenger, from the widget header.
• Collect shoppers' contact details with a pre-chat form, so you can follow up on WhatsApp, email or SMS after they leave your store.
• Match the widget to your store with your theme color, icon, position, popup message and desktop or mobile display.
• Manage every store conversation in the respond.io inbox alongside your other channels.

FAQs about respond.io Shopify integration

Does respond.io have a native Shopify integration?

No. This integration adds respond.io's Website Chat Widget to your Shopify store. To send order confirmations or abandoned cart messages, connect Shopify to respond.io through Zapier, Make or n8n.

Can I keep talking to a shopper after they leave my store?

Yes, if you collect their phone number or email first. Website chat ends when the shopper leaves, so use a pre-chat form to capture their details, then continue the conversation on WhatsApp, email or SMS.