RESPOND.IO VS MESSAGEBIRD

Manage, Assign and Track Conversations. Get More Done on WhatsApp Business API With Multiple Users

Give your team a single workspace that is designed for ease, productivity, and collaboration.

WhatsApp API Team Inbox
Auto Conversations Assignment
Analytics & Reporting Dashboard
Integrate with Your Existing Software Easily
Multichannel Inbox for WhatsApp & More
Best Value Whatsapp API Solution
Free to Start
Sign Up Free
Thank you! You are being redirected to sign-up form.
Oops! Something went wrong, refresh your browser and try again.
  • Try for FREE
  • No credit card required
  • Cancel anytime
Join the 10,000+ Companies Using respond.io to Power Their WhatsApp Conversations

Make Sales and Support Simpler and Faster with WhatsApp Business API for Multiple Agents

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Collaborate On a Shared WhatsApp Business Inbox

Manage, review and track messages between team members.
Expedite customer communications with a single WhatsApp account.
Allow team members to view and respond to all messages you receive.
Create total visibility over sales leads by consolidating all contacts into one database.
Try Team Inbox
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Boost Sales & Support with Automatic Assignment

Auto Assignment logics for Sales and Support team.
Get happier customers & more sales with a faster response time.
Distribute agent workload evenly with ticket and lead distribution.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try Auto Assignment

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Boost Sales & Support with Automatic Assignment

Auto Assignment logics for Sales and Support team.
Get happier customers & more sales with a faster response time.
Distribute agent workload evenly with ticket and lead distribution.
Try Auto Assignment

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Monitor Conversations with Reporting Dashboard

Gain long-view perspectives on team and overall messaging performance.
Identify conversations that have been on hold or unresolved for too long.
Monitor agents’ performance and workload in real-time.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try Reporting Dashboard

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless WhatsApp Integration with Your Existing Software

Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try The Integrations

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless WhatsApp Integration with Your Existing Software

Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.
Try The Integrations

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Best Value WhatsApp Product

No hidden cost or setup fees.
No extra charge on top of WhatsApp conversation fees.
Chat and Support are Included in every plan.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Try respond.io

Don’t Take Our Word For It 🤟

Join 10,000+ of successful organizations

Donalie Yap
Abenson Ventures

"Respond.io helps our team establish a seamless and automated process at the backend that allows us to connect with more customers online."

Ricardo Bracho
Cablexpress TV C.A.

"Since we started working with respond.io it has been wonderful, making it easy to work remotely with clients. Having unlimited agents gives us peace of mind adding more agents when the workload increases."

Yenny García
Flome Peru

"This tool has been life-changing. Now, my team and I can give our potential and current customers the best services, giving them responses quickly, closing more deals, due to floristry is a compulsive buy for a customer."

Hasnat Jamil
Bangla Shoppers

"Unmatched with other competitors! This is simply the best in class and most importantly they are listening every words from their customers! In one word, one stop solution for your messaging platform."

Andrei Tartza
Pioneer Insulation

"Respond.io has proven to be invaluable to our customer interaction experience. The whole team is able to see and respond to messages, add offline comments and delegate to other team members."

Larry Schulman
Bagel Boys

"Respond.io helps me to handle orders that we receive. I had tried some other services to handle WhatsApp conversation and Respond.io has been by far the simplest to setup and get going."

Donalie Yap
Abenson Ventures

"Respond.io helps our team establish a seamless and automated process at the backend that allows us to connect with more customers online."

Ricardo Bracho
Cablexpress TV C.A.

"Since we started working with respond.io it has been wonderful, making it easy to work remotely with clients. Having unlimited agents gives us peace of mind adding more agents when the workload increases."

Yenny García
Flome Peru

"This tool has been life-changing. Now, my team and I can give our potential and current customers the best services, giving them responses quickly, closing more deals, due to floristry is a compulsive buy for a customer."

Hasnat Jamil
Bangla Shoppers

"Unmatched with other competitors! This is simply the best in class and most importantly they are listening every words from their customers! In one word, one stop solution for your messaging platform."

Andrei Tartza
Pioneer Insulation

"Respond.io has proven to be invaluable to our customer interaction experience. The whole team is able to see and respond to messages, add offline comments and delegate to other team members."

Larry Schulman
Bagel Boys

"Respond.io helps me to handle orders that we receive. I had tried some other services to handle WhatsApp conversation and Respond.io has been by far the simplest to setup and get going."

Malek Barghout
800 Storage Dubai

"Respond.io helps me to connect with all my customers and prospects through Whatsapp Api. The platform allowed my teams to work together and organize their tasks efficiently."

Dorian Ferney
Biofile S.A.S.

"Respond.io helps me to be more agile in the help center's service for my platform's users, by integrating more than 6 channels, we have all the traceability in one place."

Ilya Mitin
Compumit

"You are probably the best chat support experience I had in years if not ever. One thing to point is the personal and eye-level approach over the chat. And fast respond."

Alex Tay
TBM Sdn Bhd

"Respond.io help us consolidate the incoming messages from various channels to form an organised and centralised messaging center. Easy to setup and very effective."

Au Tran
Revu Vietnam

"If you are looking for a tool to manage your inbox, then leave it to respond.io. I have not seen any company that provides such a good support service."

Christian Arenas
Efraín Casa de Pan

"Thanks to respond.io we were able to consolidate 5 different channels into a single platform, making it easier to automate, monitor, and make changes."

Malek Barghout
800 Storage Dubai

"Respond.io helps me to connect with all my customers and prospects through Whatsapp Api. The platform allowed my teams to work together and organize their tasks efficiently."

Dorian Ferney
Biofile S.A.S.

"Respond.io helps me to be more agile in the help center's service for my platform's users, by integrating more than 6 channels, we have all the traceability in one place."

Ilya Mitin
Compumit

"You are probably the best chat support experience I had in years if not ever. One thing to point is the personal and eye-level approach over the chat. And fast respond."

Alex Tay
TBM Sdn Bhd

"Respond.io help us consolidate the incoming messages from various channels to form an organised and centralised messaging center. Easy to setup and very effective."

Au Tran
Revu Vietnam

"If you are looking for a tool to manage your inbox, then leave it to respond.io. I have not seen any company that provides such a good support service."

Christian Arenas
Efraín Casa de Pan

"Thanks to respond.io we were able to consolidate 5 different channels into a single platform, making it easier to automate, monitor, and make changes."

Donalie Yap
Abenson Ventures

"Respond.io helps our team establish a seamless and automated process at the backend that allows us to connect with more customers online."

Ricardo Bracho
Cablexpress TV C.A.

"Since we started working with respond.io it has been wonderful, making it easy to work remotely with clients. Having unlimited agents gives us peace of mind adding more agents when the workload increases."

Yenny García
Flome Peru

"This tool has been life-changing. Now, my team and I can give our potential and current customers the best services, giving them responses quickly, closing more deals, due to floristry is a compulsive buy for a customer."

Hasnat Jamil
Bangla Shoppers

"Unmatched with other competitors! This is simply the best in class and most importantly they are listening every words from their customers! In one word, one stop solution for your messaging platform."

Andrei Tartza
Pioneer Insulation

"Respond.io has proven to be invaluable to our customer interaction experience. The whole team is able to see and respond to messages, add offline comments and delegate to other team members."

Larry Schulman
Bagel Boys

"Respond.io helps me to handle orders that we receive. I had tried some other services to handle WhatsApp conversation and Respond.io has been by far the simplest to setup and get going."

Donalie Yap
Abenson Ventures

"Respond.io helps our team establish a seamless and automated process at the backend that allows us to connect with more customers online."

Ricardo Bracho
Cablexpress TV C.A.

"Since we started working with respond.io it has been wonderful, making it easy to work remotely with clients. Having unlimited agents gives us peace of mind adding more agents when the workload increases."

Yenny García
Flome Peru

"This tool has been life-changing. Now, my team and I can give our potential and current customers the best services, giving them responses quickly, closing more deals, due to floristry is a compulsive buy for a customer."

Hasnat Jamil
Bangla Shoppers

"Unmatched with other competitors! This is simply the best in class and most importantly they are listening every words from their customers! In one word, one stop solution for your messaging platform."

Andrei Tartza
Pioneer Insulation

"Respond.io has proven to be invaluable to our customer interaction experience. The whole team is able to see and respond to messages, add offline comments and delegate to other team members."

Larry Schulman
Bagel Boys

"Respond.io helps me to handle orders that we receive. I had tried some other services to handle WhatsApp conversation and Respond.io has been by far the simplest to setup and get going."

Malek Barghout
800 Storage Dubai

"Respond.io helps me to connect with all my customers and prospects through Whatsapp Api. The platform allowed my teams to work together and organize their tasks efficiently."

Dorian Ferney
Biofile S.A.S.

"Respond.io helps me to be more agile in the help center's service for my platform's users, by integrating more than 6 channels, we have all the traceability in one place."

Ilya Mitin
Compumit

"You are probably the best chat support experience I had in years if not ever. One thing to point is the personal and eye-level approach over the chat. And fast respond."

Alex Tay
TBM Sdn Bhd

"Respond.io help us consolidate the incoming messages from various channels to form an organised and centralised messaging center. Easy to setup and very effective."

Au Tran
Revu Vietnam

"If you are looking for a tool to manage your inbox, then leave it to respond.io. I have not seen any company that provides such a good support service."

Christian Arenas
Efraín Casa de Pan

"Thanks to respond.io we were able to consolidate 5 different channels into a single platform, making it easier to automate, monitor, and make changes."

Malek Barghout
800 Storage Dubai

"Respond.io helps me to connect with all my customers and prospects through Whatsapp Api. The platform allowed my teams to work together and organize their tasks efficiently."

Dorian Ferney
Biofile S.A.S.

"Respond.io helps me to be more agile in the help center's service for my platform's users, by integrating more than 6 channels, we have all the traceability in one place."

Ilya Mitin
Compumit

"You are probably the best chat support experience I had in years if not ever. One thing to point is the personal and eye-level approach over the chat. And fast respond."

Alex Tay
TBM Sdn Bhd

"Respond.io help us consolidate the incoming messages from various channels to form an organised and centralised messaging center. Easy to setup and very effective."

Au Tran
Revu Vietnam

"If you are looking for a tool to manage your inbox, then leave it to respond.io. I have not seen any company that provides such a good support service."

Christian Arenas
Efraín Casa de Pan

"Thanks to respond.io we were able to consolidate 5 different channels into a single platform, making it easier to automate, monitor, and make changes."

Talk to Sales

Thanks, we'll get back to you soon. For the fastest response please message us via Instant Messaging.
Oops! Something went wrong while submitting the form. Please try again or contact us via an alternative channel.
For information about how respond.io handles personal data, see our privacy statement at Privacy Policy
Ready to get started?
Thank you! You are being redirected to sign-up form.
Oops! Something went wrong, refresh your browser and try again.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Start 14 Days Free Trial
  • Try for FREE, cancel anytime.

Ready to get started?

Thank you! You are being redirected to sign-up form.
Oops! Something went wrong, refresh your browser and try again.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Start 14 Days Free Trial