Román Filgueira

Román Filgueira, a University of Vigo graduate holding a Bachelor's in Foreign Languages, joined the respond.io team as a Content Writer in 2021. Román offers expert insights on best practices for using messaging apps to drive business growth.

10 Best Omnichannel CRM Platforms: Features & Pricing Compared
The 10 best omnichannel CRM platforms: respond.io, Kustomer, Kommo, Salesforce, HubSpot, Zendesk, Intercom, Zoho CRM, Zendesk and Freshdesk.

Best AI Chatbots for Website: Top Platforms Compared
Discover the best AI chatbots for websites in 2025: Respond.io, Intercom, Zendesk AI, Tidio, Chatbase, Drift, HubSpot Chatbot, ManyChat, Landbot

Best AI Lead Generation Tools & How to Choose One
These are the top 10 AI Lead Generation Tools: Respond.io, Landbot, Chatbase, Apollo, Customers.ai, Clay, Saleshandy, Zoominfo, Hubspot and Drift.

WhatsApp Automation: 2 Ways to Do It, Use Cases & 6 Examples
Do you want to save your company time, money and headaches? WhatsApp Automation is the answer. Read our WhatsApp Business Automation guide to learn more.

WhatsApp BSP: How It Works, Pricing & How to Choose One
A WhatsApp Business Solution Provider will help you in your journey with WhatsApp API. Read this guide to make sure you choose the right WhatsApp Partner.

WhatsApp Broadcast in 3 Steps: Everything You Need to Know
As a business, WhatsApp Broadcast should be one of your marketing tools of choice. Don't miss out! We teach you everything you need to know in this guide.

How to Get WhatsApp API: A Complete Guide
Learn how to get WhatsApp API and start messaging customers in minutes. Unlock the full potential of WhatsApp API for marketing and sales.

WhatsApp Business Multiple Users: The Ultimate Guide
The WhatsApp Business App allows a business number to be used on up to five devices. However, WhatsApp Business API allows unlimited users, making it ideal for business growth.

Click to Chat Ads for Lead Generation: The Ultimate Guide
The Ultimate Guide to Click to Chat Ads: Learn everything you need to know to generate leads using the most powerful digital advertising tool.

Best AI Sales Automation Software: Top 10 Options Compared
These are the top 10 best AI sales automation software: Respond.io, Kommo, SleekFlow, Apollo, Reply.io, Regie.ai, Braze, Dialpad Sell, Trellus and Momentum.

Not All Chatbots Are Banned: WhatsApp’s 2026 AI Policy Explained
WhatsApp’s 2026 AI policy update bans general-purpose chatbots effective 15 Jan 2026. See how respond.io keeps your WhatsApp AI agents policy-safe.

5 Best WhatsApp Business Solution Provider: Pros, Cons & Pricing Compared
These are the 5 best WhatsApp Business Solution Provider based on features and pricing: 1. Respond.io, 2. WATI, 3. Trengo, 4. Sleekflow, 5. Bird.

How to Manage Whatsapp API Call, Chat and CRM in One Platform
Learn how to manage WhatsApp API calls, chats and CRMs in one platform for improved workflows and more a cohesive approach to customer interactions.

SMS vs WhatsApp: A Comparison for Business
Learn which messaging app is right for you and your communication needs. Discover the pros and cons of SMS vs WhatsApp in our comprehensive guide.

WhatsApp API Pricing: The Ultimate Guide for 2025
Understanding WhatsApp Business API pricing can be challenging. This Ultimate Guide will take you from the WhatsApp Business pricing basics to the best BSP for your use case.

Multichannel Communication: 6 Platforms Compared & How To Choose One
These are the best platforms for multichannel communication: Respond.io, Trengo, WATI, SleekFlow, Zenvia and Manychat

Best WhatsApp Automation Tool: 9 Top Options Compared
These are the 9 best WhatsApp automation tools: Respond.io, Chatfuel, Wati, Manychat, Kommo, Trengo, Sleekflow, Rasayel and Gupshup.

TikTok Automation: 4 Benefits, How to Use It & Best Practices
In this article, you will learn about TikTok Automation, how to implement it and the best practices for achieving superior business results.

WhatsApp for Healthcare: A Comprehensive Guide
Looking to use WhatsApp for healthcare? Learn how to attract patients with click to chat ads, offer fast care with AI agents, & automate appointment booking.

WhatsApp Catalog: How to Create Catalog in WhatsApp
WhatsApp Catalog is the #1 tool for selling on WhatsApp. This guide will show you how to create Catalog in WhatsApp and how to share it to drive sales.

WhatsApp Number Migration: A How-to Guide
Planning to start a WhatsApp number migration to a better BSP? In this article, we'll cover all you need to know about respond.io WhatsApp migration.

WhatsApp Green Tick Explained: Steps & Tips
Want to get the coveted WhatsApp green tick? Read this article to learn more about how to verify WhatsApp Business Account or how to get a green tick on WhatsApp.

Ultimate Guide to TikTok for Business
In this ultimate guide, you'll learn how to leverage TikTok for business. Discover the benefits, features and best practices of a TikTok Business Account.

Conversational AI Platform: Securing Success with AI Chat
Unleash the future of customer engagement with a conversational AI platform software to elevate user experiences and unlock seamless interactions.

Conversational AI for Sales: Close Deals in the AI Era
Discover the impact of conversational AI for sales! Uncover its potential to optimize human resources, tailor customer experiences and skyrocket revenue.

WhatsApp Blue Tick: 5 Steps to Get the Badge for Your Business
Discover how the WhatsApp Blue Tick verifies your business as authentic, builds trust, and boosts engagement. Learn the benefits, eligibility criteria, and steps to become an Official Business Account today!

Salesforce Integration: What Businesses Need to Know
In this article, we’ll cover some common Salesforce integrations, their benefits, and how to set up a Salesforce integration with respond.io.

TikTok Ads vs Facebook Ads: Key Differences Every Marketer Should Know
TikTok Ads vs Facebook Ads: Which is right for your business? Discover the strengths, weaknesses, and key differences to make the best choice.

TikTok Ads Cost Breakdown: How to Achieve High ROI
More and more brands are using TikTok every day, but understanding the TikTok Ads cost is essential to guarantee a good ROI. Read this guide to know more.

Why Use an Omnichannel Support Platform
What is omnichannel support? Read this article to find out, as we guide you through effective omnichannel customer support strategies for your business.

Chatbot for Education: Benefits, Challenges and Opportunities
Learn how a chatbot for education can streamline lead management and improve the student enrollment process in our practical guide.

Respond.io No Longer Supports Other BSPs — Here's Why
Respond.io has decided to stop supporting other WhatsApp BSPs to focus on its own WhatsApp solution. Learn how this new approach benefits your business.

Google Business Messages: The Ultimate Guide
Google Business Messages is a unique messaging channel that allows you to chat with customers who find your Google Business Profile on Google. We tell you everything in this article.

WhatsApp Shop: Shorten the Sales Cycle on WhatsApp
WhatsApp Shop can revolutionize your ecommerce strategy. Read this article to learn how to maximize the benefits of WhatsApp Shop for your business.

Respond.io Pricing: Flexible and Transparent for All Businesses
Discover the true value of the respond.io pricing model – pay for what you use. Get all your questions answered about costs in our comprehensive guide.

Facebook Page Welcome Message: A How-To Guide
Read this article to learn how to create your Welcome Message for Facebook Page. You'll also find some useful Facebook Messenger welcome message examples!

WhatsApp Drip Campaign: Crush Your Conversion Goals
Build customer engagement and drive business growth with a WhatsApp drip campaign. This respond.io guide has everything you need to know to get started.

Messenger Sales: A How-to Guide to Sales Messenger
If your customers are on Facebook Messenger, it's your lucky day. In this blog post, we'll show you how to elevate your Messenger sales to the next level.

Viber Push Notifications: How to Send a Viber Notification
If you don't want customers to miss your messages, try Viber push notification. This article will show all you need to know about Viber push notifications.

Viber Bulk Message: How To Send A Viber Broadcast
Looking to send a Viber bulk message to your customers, but don't know how? In this guide, you'll learn everything you need to know about Viber Broadcast.

December 2023 Updates: Two-Factor Authentication, Improved Platform Onboarding and Dark Mode for Respond.io - Inbox
The December 2023 newsletter covers exciting news: Two-Factor Authentication, Improved Platform Onboarding & Dark Mode for respond.io - Inbox. Learn more inside.

ChatGPT for Business: A Customer Communication Game Changer
Enhance your customer communication with ChatGPT for business: Engage customers, foster innovation and maximize efficiency for a competitive edge.

Telegram Push Notifications: A Guide to Telegram Bot Push Notification
Looking for the best way to send free Telegram bot notifications with high open rates? If so, do not miss our guide on Telegram push notifications.

WhatsApp Communities: A Guide to Creating Communities on WhatsApp
WhatsApp Communities is here to make large-scale communication simple for WhatsApp users. Check our article to discover how communities on WhatsApp work.

Facebook Payment: How Does Facebook Pay Work?
Facebook payment is Meta's solution to process transactions on Facebook, Messenger and Instagram. But, how does Facebook Pay Work? Read this article to find out.

October 2023 Updates: Stop Workflow for Contact, Trigger Another Workflow & More
Respond.io unveils long-awaited features like stop Workflow for a specific Contact and trigger a Workflow within another Workflow. Plus, the company is proud to share its most recent accolades!

WhatsApp Newsletter: A Guide to WhatsApp Business Newsletter
Looking to engage with customers through WhatsApp Business newsletter? In this WhatsApp newsletter guide you'll learn all you need to know to get started.

Social Commerce Platform: A Guide for Businesses
Businesses are using social commerce platforms to boost online sales. How? Read this article to learn everything you need to get started with social commerce.

Excellence Recognized: Respond.io Earns ISO Certification
Discover how respond.io has obtained the ISO ISO 27001:2022 certification, elevating security, reliability and operational excellence.

Chat Routing: How to Build a Chat Route to the Right Team
Are you using the correct chat route to handle customer conversations? In this blog, you'll learn the chat routing fundamentals and best strategies for an unparalleled customer experience.

How to Sell on Telegram: The Telegram Sales Guide
Wondering how to sell on Telegram but don't know how? Here you'll find all you need to know about Telegram sales using respond.io as a messaging inbox.

WhatsApp for Real Estate: A Comprehensive Guide
Looking for an easy way to connect with your real estate clients? Streamline your communication with WhatsApp for real estate! Read this blog to learn more.

Slack Notification: Creating a Slack Incoming Webhook
Many company tasks can be simplified with a Slack notification. Read this article to learn how to create a Slack Incoming Webhook from respond.io.

LINE Notification: How to Send LINE Push Notifications
LINE push notifications are cost-efficient and have high deliverability rates. Read this article to know how to send this type of LINE Notification.

Pre Chat Survey: How to Create a Pre Chat Form
A pre chat form is one of the simplest ways to make support conversations more efficient. Learn how to create your own pre chat survey in this blog post.

Conversational Support: How it Improves Customer Experience
Is your business providing conversational customer support? Discover here the benefits of conversational support and how it improves customer experience.

How to Add Telegram to Website: A How-To Guide
A Telegram widget for website is a great way to improve the communication with your customers. In this guide, we'll show you how to add Telegram to website step by step.

What is CSAT? The Customer Satisfaction Process Guide
What is CSAT? How do I calculate my Customer Satisfaction Score? Find your answers here, as we guide you through the whole Customer Satisfaction Process.

Instagram Customer Service: A Guide to Customer Service for Instagram
Customer service for Instagram is easy when you have the right tools. Learn how to give first-class support with our Instagram customer service guide.

WeChat Customer Service: A WeChat Support Guide
Are your customer WeChat users? If so, you should make sure to provide the best WeChat customer service. Learn how to do it with our WeChat Support guide.

Facebook Shop: How to Use Facebook Shops to Sell Online
Do you want to sell on Facebook? In this article, you'll learn how to set up your Facebook Shop and how businesses use Facebook Shops to drive sales.

Facebook Messenger Push Notifications: A How-To Guide
Would you like to send Facebook Messenger notifications with high deliverability? Read this article to learn about Facebook Messenger push notifications.

WeChat Official Account: The WeChat Business Ultimate Guide
This is the guide for you if you're interested in the Chinese market. Companies all over are interested in creating a presence in China. One of the best ways of doing this is by using WeChat for Business. This guide is going to be a little more intricate than the others because WeChat is one of the more mysterious messaging apps.

LINE Customer Service: The LINE Customer Support Guide
If your customers are LINE users, you can give them a lot of value by providing LINE customer service. Check our LINE customer support guide to learn how.

Respond.io Joins Forces with WhatsApp to Assist Enterprises in Driving Growth
Leading message platform respond.io is now a WhatsApp Business Solution Provider (BSP). This significant milestone means that businesses can now take advantage of its advanced messaging features and capabilities to connect with their customers like never before.

WhatsApp Yellow Pages: How to Use the New WhatsApp Business Directory
Did you know WhatsApp is testing its own in-app WhatsApp Yellow Pages? We tell you everything about the new WhatsApp Business Directory in this article.

20 Best Instagram Quick Reply Examples
Want to reply to Instagram DMs in an effective, time-efficient way? Here are the 20 best quick reply Instagram examples for your Instagram Business account.

Telegram Auto Reply: A How-To Guide
Wondering how to auto reply Telegram messages to your customers? You'll find everything you need to know in our Telegram Auto Reply How-To Guide.

WhatsApp Pay: Everything about WhatsApp Payment
WhatsApp Pay allows businesses to send and receive transactions from their WhatsApp Business App Account. Want to know more? This article will explain everything you need to know about WhatsApp Pay.

Most Popular Messaging Apps: Top Messaging Apps 2021
In this article, you'll find out everything about the Most Popular Messaging Apps in 2021 by Monthly Active Users, geographical preferences and other main trends you should be aware of.

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