Trengo 和 respond.io 都統一了流行的訊息傳遞管道,並透過廣播、人工智慧和對話分析工具提高了客戶參與度。 但當談到 定價透明度 和 成熟的全通路自動化時,它們的能力和價值差異很大。 找出最適合您需求的解決方案。
Trengo | respond.io | |
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WhatsApp Capabilities | ||
WhatsApp Business Solution Provider | ||
WhatsApp Business Calling API | ||
WhatsApp Business App + API | ||
WhatsApp Catalog | ||
Broadcasts | ||
Omnichannel Capabilities | ||
Supported Channels | ||
Customer Lifecycle Automation | ||
Customer Lifecycle Management | All channels | |
Chat Automation Workflows | For additional fees | |
Click to Chat Automation Triggers | ||
Reports | Limited | |
AI Features | ||
AI Agent | For additional fees | Included in Growth plan and above |
AI Assisted Message Drafts | Limited credits | Unlimited credits |
AI integration with Automated Workflows | For additional fees | Included in Growth plan and above |
Support and Stability | ||
Onboarding Support | Limited | |
Availability | Only during office hours CET time | 24/5 live chat, 24/7 AI agent |
Supports High Message Volume without Lagging | ||
Pricing | ||
Entry | Boost: $164/month 5 users 300 conversations/month* *Conversations have a 7-day window | Starter: $79/month 5 users Unlimited Monthly Active Contacts No workflows |
Mid-tier | Pro: $274/month 5 users 1,000 conversations/month | Growth: $159/month 10 users 1,000 Monthly Active Contacts* Unlimited workflows |
Advanced | Enterprise: Custom pricing Undefined number of users Custom number of conversations | Advanced: $279/month 10 users 1,000 Monthly Active Contacts All automation and integration features Unlimited workflows Contact respond.io for customized enterprise plans. |
Additional fees | Conversation fees ($17/each additional 100 conversations) Flowbot Automation fees AI Journey fees | - |
*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.
Migrate from WhatsApp Business App to WhatsApp API
Migrate WhatsApp API from another BSP to respond.io
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Built for scale, not stress
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Achieve success across the funnel
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Transparent pricing for proven value, no bill shock
Trengo 可能可以幫助您起步,但 respond.io 會透過更聰明的全通路工作流程、更高的收入以及為擴展您的業務而構建的平台將您帶入新的水平。
在一個收件匣中通話和聊天
雖然 Trengo 不支援某些關鍵管道並對 VoIP 收取額外費用,但 respond.io 統一了通話、電子郵件、WhatsApp、TikTok、Facebook Messenger、Instagram 等。
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Migrate from WhatsApp Business App to WhatsApp API
Migrate WhatsApp API from another BSP to respond.io
Migrate from Sleekflow or other software to respond.io
New to messaging platforms? Get started easily
Trengo 最適合擁有少於 5 名代理商且透過 WhatsApp、Facebook 和 Instagram 向客戶發送少量訊息的小型企業。
對話量大、需要為多個使用者和團隊提供高級功能的大型企業應該考慮使用 respond.io。 我們的產品最適合尋求透過電話、電子郵件和 TikTok、WhatsApp 等流行訊息管道實現業務或收入成長的 B2C 企業。