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10 Best AI Agents for Lead Generation 2026: Pros, Cons & Pricing

Román Filgueira

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15 min read
10 Best AI Agents for Lead Generation 2026: Pros, Cons & Pricing

TL;DR — What is the best AI Agent for lead generation?

There isn’t a single “best” AI Agent for lead generation. The right choice depends on how you generate leads—whether through inbound conversations, website traffic, or social and WhatsApp messaging. Here are the three main types of AI Agents for lead generation:

  • Conversational lead generation & qualification: Best for businesses handling high volumes of inbound chats and needing real-time qualification across messaging channels. Platforms: Respond.io, Zoko, SleekFlow, Kommo.

  • Website lead capture chatbots: Best for converting website visitors into leads through chat instead of static forms. Platforms: Intercom, Drift, Tidio.

  • Social & WhatsApp lead generation chatbots: Best for DM-first acquisition via WhatsApp, Instagram, Messenger, and click-to-chat ads. Platforms: ManyChat, Chatfuel, Wati.

If your goal is to capture, qualify, and route leads at scale across chat and voice channels, respond.io stands out.

Did you know that 81% of sales teams are already using AI in their operations? AI adoption is no longer experimental—it’s becoming the norm.

That said, AI chatbots rarely generate leads on their own, especially when it comes to cold outreach. Where they truly shine is in making lead generation far more effective once interest already exists. In fact, research shows that 55% of businesses using chatbots report an increase in high-quality leads.

You’re probably familiar with the basics: chatbots respond instantly, engage leads around the clock, and reduce the workload on sales teams. But their impact on lead generation goes much deeper than speed alone. Next, we’ll explore how chatbots actively improve lead quality, conversion rates, and scalability across the funnel.

Benefits of chatbots for lead generation

Chatbots shape how leads experience your business from the very first interaction—how quickly they get answers, how smoothly they’re qualified, and how efficiently they’re passed to the right next step. These are the core benefits businesses see when chatbots are deployed correctly for lead generation.

  • Instant responses keep prospects engaged: Most visitors leave if they don’t get a quick reply. A chatbot responds instantly, asks the right questions and keeps intent high while interest is fresh.

  • Consistent qualification improves lead quality: A chatbot follows the same logic every time, asking about budget, timeline, or fit and routing the right leads to the right team without guesswork.

  • Less manual work for sales teams: The bot handles FAQs and early screening, so sales teams spend less time sorting leads and more time closing real opportunities.

  • Faster handoff to the right workflow: Chatbots can book meetings, notify reps, or push leads into CRM workflows automatically, reducing delays and drop-offs.

Key features to look for in a chatbot for lead generation

A strong AI Agent for lead generation should connect seamlessly with your existing systems, engage leads instantly, qualify intent automatically, and move prospects forward without creating extra work for your team.

The best platforms combine AI, automation, and integrations so every conversation has a measurable outcome. Here’s what to prioritize.

1. Autonomous AI chatbots that drive actions

Modern AI Agents go far beyond scripted replies. The best ones can actively support lead generation by asking qualification questions, answering inbound voice calls, and routing leads to the right team based on intent.

These autonomous chatbots function like digital lead agents, guiding prospects from the first message to the next step, whether that’s booking a call, continuing qualification, or handing off to a human. They can also leave internal comments that capture context automatically, so sales teams don’t lose information or waste time on manual notes.

2. Flexible AI training on your business knowledge

For lead generation, relevance is critical. Strong chatbot platforms let you train AI on your own knowledge sources, including FAQs, websites, documents and internal playbooks.

This ensures the chatbot provides accurate, on-brand answers while confidently handling lead inquiries across channels. The better the training, the more trust the chatbot builds, and the more likely leads are to continue the conversation.

3. Omnichannel lead capture

Leads don’t arrive through just one channel. A prospect might discover you on a website, message you on WhatsApp, and follow up on Instagram. A capable chatbot platform brings all these conversations into a single inbox.

By capturing leads across messaging apps, ads, websites, and even calls, you increase the number of entry points into your funnel while ensuring no inquiry is lost due to channel silos.

4. Track and attribute lead generation accurately

Lead generation only improves when you know where leads come from and what converts. A strong chatbot platform should make it easy to track conversation sources and tie chats back to marketing performance.

This includes:

  • Sending conversion events to platforms like Meta (Conversions API) and TikTok Messaging Ads, so ad platforms can optimize for leads that actually convert.

  • Tracking conversation sources across multiple websites, landing pages, and campaigns, so you can see which entry points generate the highest-quality leads.

  • Connecting lead stages or lifecycle updates to conversion events, ensuring every qualified lead or purchase is reflected in your analytics stack.

With proper attribution in place, chatbots don’t just capture leads; they help you improve ad targeting, reduce wasted spend, and scale what works.

5. Analytics and lead generation insights

Lead generation chatbots should provide dashboards that clearly show what’s working and what isn’t. This includes visibility into response times, top-performing channels, chatbot engagement, and qualification outcomes.

With real-time insights, teams can refine chatbot flows, improve qualification logic, and identify drop-off points early rather than relying on assumptions after campaigns end.

6. Seamless integration with your tech stack

For lead generation to work end to end, chatbots must integrate with your CRM and marketing tools. Native integrations with platforms like HubSpot or Salesforce ensure qualified leads, conversation history, and lifecycle stages stay in sync.

This creates a single source of truth across teams and prevents leads from slipping through the cracks once they leave the chat.

7. Reliability, uptime, and support

Even the most advanced chatbot won’t help if it isn’t reliable. In lead generation, downtime and delays translate directly into lost revenue.

Look for platforms with proven uptime, fast message delivery, responsive support, and clear service guarantees. When lead flow stops, growth stops with it.

Once you know what features to look for, the next step is understanding how different chatbot platforms are designed to support lead generation.

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What are the different types of chatbots for lead generation?

Not all chatbots play the same role in the funnel. Some focus on capturing and qualifying inbound leads, while others support outbound engagement or enrich your pipeline behind the scenes.

To make sense of the landscape, we can group chatbots for lead generation into three main categories—based on how and where they create the most impact.

Category 1: Conversational lead generation & qualification

These platforms help teams turn inbound interest into quality sales opportunities by centralizing conversations, automating lead qualification and helping prospects move smoothly through the early stages of the funnel.

Category 2: Website lead capture chatbots

These platforms specialize in converting website traffic into leads by using website chat widgets, AI-assisted conversations, lead forms and handoff to sales.

Category 3: Social & WhatsApp lead generation chatbots

These platforms are built to generate and nurture leads inside messaging channels (WhatsApp / Instagram / Messenger), often using click-to-chat ads, QR codes, automation flows and broadcasts.

AI chatbots for lead generation in 2026

Not all AI chatbots contribute to lead generation in the same way. Some qualify inbound demand across channels, others convert website visitors into leads, and another group focuses on lead capture and follow-up directly inside WhatsApp and social DMs.

Below is a high-level comparison first, then detailed breakdowns by category.

Platform

Category

Primary Role in Lead Generation

Best For

Respond.io

Conversational Lead Gen & Qualification

Capture, qualify and route inbound leads in real time

B2C businesses handling high inbound chat volume across chat and voice channels

Zoko

Conversational Lead Gen (WhatsApp-focused)

Convert WhatsApp inquiries into purchases

Shopify-based eCommerce brands

SleekFlow

Conversational Lead Gen (SMB)

Basic chat capture and automation

Small teams needing simple setup

Kommo

Conversational CRM & Lead Tracking

Tie chats directly to deal pipelines

SMBs wanting messaging + CRM in one tool

Intercom

Website lead capture chatbots

Convert site traffic with chat + automation and route to sales

Mid-market/enterprise teams running website-led acquisition

Drift

Website lead capture chatbots

B2B website conversion flows and sales handoff

B2B teams optimizing demo/meeting capture

Tidio

Website lead capture chatbots

Lightweight website automation + AI replies for SMBs

Small businesses needing fast deployment

ManyChat

Social & WhatsApp lead generation chatbots

DM automation + click-to-chat + QR-driven lead capture

SMBs running Instagram/WhatsApp-led funnels

Chatfuel

Social & WhatsApp lead generation chatbots

WhatsApp automation and conversational flows

Businesses prioritizing WhatsApp automations

Wati

Social & WhatsApp lead generation chatbots

WhatsApp-first automation with team inbox + flows

Teams scaling WhatsApp engagement and follow-ups

Category 1: Conversational lead generation & qualification

A strong solution in this category engages inbound leads instantly across messaging channels, ensuring no opportunity is lost to slow response times. It qualifies prospects through natural, guided conversations that uncover intent, fit and urgency.

Once a lead shows buying signals, the chatbot automatically routes the conversation to the right team or next step. Context is preserved across channels so follow-ups feel seamless rather than fragmented. Together, automation and human handoff work to move qualified leads forward with minimal friction.

Category winner: Respond.io, for its best-in-class conversational lead capture, qualification and AI agent system.

Respond.io

Respond.io is an AI-driven omnichannel conversation platform that unifies messaging, calls, and automation into a single workspace. Respond.io lets teams capture inbound interest, qualify it in real time, and move prospects forward with minimal human delay.

Best for: Businesses that want AI agents, workflows, and omnichannel communication tightly integrated for lead capture and qualification.

Ratings

  • G2: 4.8/5

  • Capterra: 4.6/5

  • User sentiment: Highly praised for its unified inbox and powerful automation. Some users note the learning curve for advanced workflows.

Pros

  • Unified inbox for WhatsApp, Messenger, Instagram, TikTok, Telegram, email and VoIP

  • Drag-and-drop workflow builder for auto replies, lead surveys and routing

  • AI agents that answer calls, qualify leads, answer knowledge-base questions, trigger workflows, and provide internal context notes for humans

  • Integrations with Meta Conversions API and TikTok ads to track leads

  • CRM integrations with HubSpot, Salesforce and more

  • AI reply suggestions for faster, consistent agent responses

  • Outbound campaign management across messaging channels

  • GDPR and ISO 27001 compliant, 99.999% availability

Cons

  • Initial configuration and customization can require a time investment and may involve some technical know-how.

  • The effectiveness of AI features is closely tied to the quality of the training data and needs continuous oversight to maintain accuracy.

Pricing

Growth plan starts at $199/month for 10 users, including unlimited AI agent usage.

Zoko

Zoko enables eCommerce brands to leverage WhatsApp as a revenue channel by centralizing chats, automating common sales flows, and syncing with Shopify for order and cart activities.

Best for: Small, Shopify-focused businesses that want to convert WhatsApp leads directly into sales and support workflows.

Ratings

  • G2: 4.5/5

  • Capterra: N/A

  • User sentiment: Appreciated for ease of use and strong WhatsApp marketing tools, though some users desire more advanced UI enhancements.

Pros

  • Order recovery and updates directly inside WhatsApp

  • Visual flow builder for promotions and reminders

  • Shared inbox with tagging and saved replies

  • Integrates with Meta and WhatsApp Ads for lead capture

Cons

  • Costs can increase as usage grows due to workflow limits, pricing caps, and paid add-ons

  • Channel support is more limited compared to full omnichannel platforms

  • Enterprise-grade SLAs are not publicly documented

Pricing

Elite plan is $114.99/month for 10 agents; additional users are $12/month each.

SleekFlow

SleekFlow is focused on basic but effective conversational lead capture and automation across major messaging channels.

Best for: Small teams that want an easy way to handle inbound chats on WhatsApp, Messenger, Instagram, SMS and web chat.

Ratings

  • G2: 4.6/5

  • Capterra: 4.5/5

  • User sentiment: Users like the intuitive inbox and automation, though some report occasional bugs and deeper analytics limitations.

Pros

  • Unified inbox with basic automation

  • Flow Builder for messages and follow-ups

  • AI inbox assistant for live agent support

  • Integrations with Shopify, HubSpot, Salesforce and Meta Ads

Cons

  • WhatsApp Business Calling API and other VoIP services are not supported

  • Email is not supported

  • Customer support is limited to email and chat, with dedicated success management reserved for Enterprise tiers

  • Platform performance gets worse under high message volumes

Pricing

Premium AI package at $399/month including up to 5 users and 2,000 monthly contacts.

Kommo

Kommo blends CRM and messaging so inbound conversations are tied directly to sales stages, helping teams track leads from first touch through revenue.

Best for: Small and mid-sized teams that want messaging, CRM and deal stages in a single view.

Ratings

  • G2: 3.8/5

  • Capterra: 4.3/5

  • User sentiment: Users find it affordable and functional, but some feel the UI and advanced automation capabilities are limited.

Pros

  • Unified inbox across WhatsApp, Messenger and Instagram

  • WhatsApp Cloud API support with automation

  • Customizable sales pipelines

  • No-code sales bots that qualify leads, assign conversations and launch workflows

Cons

  • No advanced AI for full customer journey management

  • No WhatsApp calling feature

  • Pricing scales fast for businesses with large teams

  • Pricing requires a minimum 6-month commitment, limiting flexibility

Pricing

From $25/user/month, including Salesbot and automations.

Category 2: Website lead capture chatbots

Chatbots in this category focus on turning website visitors into leads. They engage prospects the moment they land on a page, ask qualifying questions, collect contact details, and route high-intent visitors to the right next step—without relying on forms or delayed follow-ups.

These tools are especially effective for businesses running content, SEO, or paid traffic, where fast engagement can be the difference between a bounce and a booked conversation.

Category winner: Drift. Its website chatbots are specifically engineered for lead capture + qualification at the highest potential moment — while interest is live.

Intercom

Intercom offers website chatbots that help businesses engage inbound visitors, answer early questions, and capture lead information before handing conversations to sales or support teams.

While it’s positioned as a broader customer communications platform, its chatbots can be configured to support lead capture and qualification directly on high-intent pages.

Best for: Companies that want website chatbots as part of a wider customer messaging platform and are comfortable trading deep lead-gen specialization for a more general-purpose solution.

Ratings

  • G2: 4.5/5

  • Capterra: 4.5/5

  • User sentiment: Users consistently praise Intercom’s ease of use, polished chat experience, and engagement features. Friction tends to center around pricing complexity and whether the cost aligns with lead generation ROI, especially for smaller teams.

Pros

  • Strong website chat experience for engaging inbound visitors

  • Large integration ecosystem

  • Knowledge base and help center tools that support pre-sales questions

Cons

  • Costs can rise quickly as AI usage and add-ons scale

  • Website chatbot customization is more limited compared to dedicated lead-gen tools

Pricing

The Advanced plan starts at $99 per seat/month (billed monthly), with AI usage billed separately at $0.99 per Fin AI resolution, making lead-gen costs harder to predict at scale.

Drift

Drift is built specifically for conversational marketing on websites, using chatbots to qualify visitors, book meetings, and route high-intent leads directly to sales teams in real time.

Its strength lies in replacing static forms with conversations that keep prospects engaged while intent is highest.

Best for: B2B teams focused on converting website traffic into demos, meetings, or qualified sales opportunities.

Ratings

  • G2: 4.4/5

  • Capterra: 4.3/5

  • Customer sentiment: Users highlight Drift’s impact on website conversion rates and real-time engagement. Common concerns relate to pricing, contract rigidity, and the learning curve for advanced configurations.

Pros

  • Real-time website lead qualification

  • Strong routing and CRM integrations

  • Visitor identification and intent scoring

  • Built-in meeting booking and follow-up workflows

Cons

  • Setup can be complex for advanced use cases

  • Customization often tied to enterprise contracts

  • High price point relative to scope

  • Most powerful features reserved for top tiers

Pricing

Not publicly listed; plans typically start around $2,500/month.

Tidio

Tidio is a lightweight website chatbot platform designed to help small teams capture leads quickly and respond to common inquiries without heavy operational overhead.

It blends live chat with AI-powered bots, making it accessible for businesses just getting started with conversational lead generation.

Best for

Small businesses that want a fast, affordable way to capture leads and qualify visitors directly on their website.

Ratings

  • G2: 4.7/5

  • Capterra: 4.7/5

  • Customer sentiment: Customers appreciate Tidio’s simplicity, quick setup, and AI assistance. Some note that usage limits and AI caps require careful monitoring as lead volume grows.

Pros

  • Pre-built chatbot templates for lead capture

  • Combines live chat and AI bots

  • Easy setup with minimal technical effort

  • Analytics to track visitor engagement

Cons

  • AI usage (Lyro) is billed separately

  • Conversation caps can restrict scalability

  • Industry restrictions for AI use (e.g. healthcare, finance)

Pricing

The Growth plan costs $59/month, including 10 seats and AI tools, but with strict limits on billable conversations and chatbot usage.

Category 3: Social & WhatsApp lead generation chatbots

These chatbots are designed for DM-first lead generation, where prospects come from WhatsApp, Instagram, Facebook Messenger, or click-to-chat ads. Instead of waiting for users to fill out forms, these bots capture and qualify leads directly inside messaging apps.

They’re ideal for businesses running paid social, influencer campaigns, or QR-based acquisition.

Category winner: ManyChat, because it combines multi-channel social lead capture, easy automation, and rapid deployment, making it especially effective for converting social engagement into qualified leads without heavy technical setup.

ManyChat

ManyChat helps businesses automate lead capture and follow-ups across Instagram, WhatsApp, and Messenger using conversational flows and broadcast messaging.

It’s widely used for turning social engagement into lead conversations at scale.

Best for: Creators, ecommerce brands, and small businesses generating leads primarily through social media.

Ratings

  • G2: 4.6/5

  • Capterra: 4.6/5

  • Customer sentiment: Users value the visual builder and ease of launching social lead flows. Criticism typically focuses on limited analytics depth, basic AI, and scaling constraints.

Pros

  • Templates for Instagram and WhatsApp lead flows

  • Works well with click-to-chat ads and QR codes

  • Supports full conversation automation

  • Affordable entry pricing

Cons

  • Limited number of users per plan

  • Basic AI with limited customization

  • Campaign-level analytics only

  • Email-only customer support

Pricing

Mid-tier plans start at $15/month for 3 users and 500 contacts. Advanced automation requires higher tiers.

Chatfuel

Chatfuel is a no-code chatbot builder focused on quick deployment for lead capture, FAQs, and simple promotions across Messenger, Instagram, and WhatsApp.

Best for: Businesses that want straightforward social chatbots without complex logic or integrations.

Ratings

  • G2: 4.4/5

  • Capterra: 4.3/5

  • Customer sentiment: Users appreciate ease of use and affordability, but often cite limited flexibility, weak analytics, and inconsistent support.

Pros

  • Simple no-code interface

  • Templates for lead capture and bookings

  • Low barrier to entry

Cons

  • Limited AI and automation depth

  • Narrow channel support

  • Not suitable for complex lead routing

  • Minimal reporting

Pricing

WhatsApp and Instagram plans start at $39/month, with Facebook priced separately at $23.99/month.

Wati

Wati focuses on WhatsApp-centric lead capture and automation, with added support for Instagram and Messenger. It allows businesses to build conversational flows for FAQs, bookings, and lead collection using a visual builder.

Best for: SMBs relying heavily on WhatsApp and Instagram for inbound leads.

Rating

  • G2: 4.6/5

  • Capterra: 4.6/5

  • Customer sentiment: Customers like Wati’s simplicity and affordability, but mention limitations in analytics, AI depth, and customer support responsiveness.

Pros

  • Easy-to-build lead capture flows

  • Supports WhatsApp and Instagram

  • CRM and Google Sheets integrations

  • Competitive pricing for small teams

Cons

  • Limited AI sophistication

  • Basic reporting and insights

  • Customer support limited to specific hours

Pricing

Mid-tier plans start at $79/month for five users.

In the next section, we’ll look at how companies use chatbots in practice to generate more leads, respond faster, and handle growing volumes without adding headcount.

How businesses use chatbots for lead generation

Diskat scales lead generation with AI Agents

Diskat, a retail and commerce business from Guatemala, uses AI Agents on respond.io to capture and qualify inbound leads from WhatsApp, Facebook Messenger, and TikTok in real time. Instead of relying on human agents to respond manually, the AI Agent engages every new inquiry instantly—ensuring no lead is lost due to slow response times.

The AI Agent asks qualifying questions, answers product inquiries, collects customer details, and moves high-intent leads through the purchase flow automatically. This allows Diskat to handle high lead volumes consistently while keeping engagement high at the moment of intent.

Lead generation impact from AI Agents:

  • 90% of inbound leads handled automatically by AI Agents

  • 81.4% conversion rate from AI-qualified conversations

  • Immediate engagement with every lead, even during traffic spikes

  • Scalable lead capture without increasing sales headcount

By letting AI Agents manage lead engagement end to end, Diskat turned high-volume inbound traffic into a predictable, scalable lead generation system.

Automax scales lead generation with AI Agents on WhatsApp

Automax, a luxury car dealership located in the UAE, uses AI Agents on respond.io to handle and qualify inbound leads generated from high-volume WhatsApp click-to-chat campaigns across Instagram and TikTok. During peak periods, the business receives 6,000–8,000 new leads per month, far more than human agents could respond to manually without delays or drop-offs.

AI Agents engage every incoming lead instantly, including after business hours. They answer common questions, collect key qualification data such as language preference and location, and prepare leads for handoff to the appropriate sales agent. This ensures high-intent leads are identified early, while low-quality or spam inquiries are filtered out automatically.

By automating the first stage of lead engagement and qualification, Automax maintained lead quality at scale while reducing pressure on its sales team during high seasons.

Lead generation impact driven by AI Agents:

  • 6,000–8,000 inbound leads handled per month without response delays

  • AI Agents manage initial qualification before human handoff, reducing wasted agent time

  • 10% increase in conversions, supported by cleaner lead data and faster engagement

  • 42.5× ROI from WhatsApp campaigns, enabled by scalable, automated lead handling

With AI Agents managing the top of the funnel, Automax turned WhatsApp into a high-volume, high-ROI lead generation channel that scales reliably without increasing headcount.

iMotorbike doubles lead volume with AI Chatbots

iMotorbike, an online marketplace for second-hand motorbikes in Southeast Asia, uses AI chatbots (AI Agents) on respond.io to capture and qualify inbound leads across WhatsApp, Facebook Messenger, Instagram, TikTok, and web chat. Facing high daily enquiry volumes across multiple customer journeys, the business needed a way to respond instantly and route only high-intent leads to its sales team.

AI Agents now engage every incoming lead in real time, answer routine questions, and identify customer intent (buy, sell, insurance, or repairs). By tracking lifecycle stages and qualifying leads automatically, the chatbots ensure serious buyers and sellers are routed to the right team without delays or lost context.

This approach allows iMotorbike to handle significantly higher lead volumes while keeping response times fast and conversations organized.

Lead generation impact from AI Agents:

  • 2× more inbound leads handled daily

  • 67% faster response times, reducing lead drop-off

  • 70–80% of conversations managed automatically by AI chatbots

  • High-intent leads routed to sales teams, improving conversion efficiency

By deploying AI chatbots for lead engagement and qualification, iMotorbike transformed high enquiry volume into a scalable lead generation system that converts interest while intent is still high.

What is the best chatbot for lead generation?

If your business relies on high volumes of inbound conversations to generate leads—across WhatsApp, Instagram, Facebook Messenger, web chat and even calls — respond.io is the strongest option. It’s built for companies that need more than simple chat automation: it combines AI Agents, advanced workflows, omnichannel inboxes and lead attribution in one platform.

Respond.io is especially well suited for B2C and conversation-led businesses where speed, qualification and routing directly impact revenue. AI Agents engage every lead instantly, qualify intent through conversation, preserve context across channels and hand off only high-value opportunities to your sales team. This makes it possible to scale lead generation without adding headcount or sacrificing lead quality.

If you’re looking for a chatbot platform that doesn’t just capture leads, but actively qualifies and moves them forward at scale, respond.io stands out as the most complete solution.

👉 Start your free trial today and see how AI-powered conversations can turn inbound interest into predictable lead growth.

Looking for AI solutions? Use AI Agents instead

Automate greetings, answer questions, and route chats — all without Workflows. Set up the Receptionist template in minutes and unlock more possibilities with AI Agents powered by advanced AI models.

1. What is the best chatbot for lead generation on WhatsApp?

For WhatsApp lead generation, the most effective chatbot is one that works with the WhatsApp Business API, supports automation, and allows multiple agents to manage conversations from a single number.

Respond.io enables businesses to use chatbots and automation on WhatsApp through Workflows and AI Agents, making it suitable for capturing leads, answering inquiries, and qualifying prospects before routing conversations to human agents.

2. Can a chatbot automate most lead interactions on WhatsApp?

Yes. On respond.io, businesses can automate a large portion of WhatsApp conversations using Workflows and AI Agents. These tools can handle welcome messages, FAQs, information about services, lead qualification questions, and basic follow-ups.

When a conversation requires human input, the AI Agent can automatically assign the chat to a human, ensuring smooth handover without breaking the conversation flow.

3. Can I run a WhatsApp chatbot using only one WhatsApp number?

Yes. Respond.io supports managing conversations from a single WhatsApp Business API number, while allowing multiple users or agents to respond simultaneously through a shared inbox.

This setup removes the user limitations of the WhatsApp Business App and makes it possible to scale lead handling without changing phone numbers.

4. Can a chatbot message leads automatically when they come from ads?

Respond.io supports workflows that allow businesses to automate messaging for leads generated from Meta and TikTok ads, as long as the integrations and ad setup meet platform requirements.

Once connected, businesses can trigger automated WhatsApp or messaging conversations to engage new leads immediately.

5. Can I send WhatsApp broadcasts safely using a chatbot platform?

Yes, provided WhatsApp’s rules are followed. Respond.io supports WhatsApp broadcasts using approved message templates, which is required by WhatsApp for outbound messaging.

Broadcast performance and replies can be tracked in the platform, and follow-up actions can be automated using workflows.

6. Can a chatbot handle payments or payment links?

Respond.io does not process payments directly. However, businesses can use workflows and integrations to send payment links or trigger payment-related actions through external systems that provide APIs.

This allows payment steps to be included as part of the lead generation or sales conversation.

7. How does pricing work for chatbots on respond.io?

Chatbot and automation features on respond.io are available starting from the Growth plan, which includes Workflows, AI Agents, broadcasts, and integrations.

Lower-tier plans focus on inbox functionality, while advanced lead generation capabilities require higher plans. Businesses can review and compare plans directly on respond.io’s pricing page to choose the level that matches their automation needs.

Further Reading

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Román Filgueira
Román Filgueira
Román Filgueira, a University of Vigo graduate holding a Bachelor's in Foreign Languages, joined the respond.io team as a Content Writer in 2021. Román offers expert insights on best practices for using messaging apps to drive business growth.
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