VoIP Calls

Reach anyone with a phone number, directly from respond.io.

VoIP calling, gives your team a full-fledged business phone line built into your existing workspace. Make and receive real calls without switching tools or relying on external phone systems.

• Call any number, anywhere - Reach mobile phone and landline numbers around the world, directly from your inbox
• Claim a business line - Get a dedicated phone number to make and receive calls on respond.io
• Skip the hardware - Forget desk phones and complicated setups. Everything works inside the platform your team already uses
• Calls with full context - With native CRM integrations like HubSpot and Salesforce, every call is synced on respond.io along with messages, contact details and more
• Measure what matters – Track call activity with metrics like total number of calls, call duration and more
• Control call permissions with ease - Disable calls for specific agents or allow only outbound calls if needed
• Call recording - Record and review calls for quality assurance, training and compliance
• Voice Call Transfer - Transfer ongoing calls to the right agent or team without disrupting the customer experience
• Voice AI Call Summary - Generate clear call summaries to reduce manual note-taking and make it easier for teams to act on what was discussed