We founded Rocketbots to help companies implement automated messaging. 33,000 users later, we’ve realized we’re changing the world on a more fundamental level by enabling businesses to make the leap from customer email to customer messaging.
Over the last decade messaging has changed the world. Conversations with friends moved from Facebook posts to WhatsApp groups and endless office email chains turned into Slack threads. It's time to conquer the final frontier – business messaging.
We all know the pain of contacting, waiting and communicating with customer support. Using IVRs, waiting on hold or sifting through autoresponse emails. What a horrible experience. But it doesn't have to be that way.
Customers want to message brands, check read status on a message level and get notified when the brand replies. It's not rocket science – but the truth is, with so many different channels to worry about, it's not exactly easy for companies to make it happen.
We're here to change that. Respond.io enables brands to respond to business messages quickly and efficiently, no matter the channel. As far as we've come already, we still have a long way to go. So we've raised a Pre-Series A round of funding to accelerate this effort.
With the help of Beyond Ventures and KTB Network, we've raised $1.8 Million to fund the ongoing development and innovation of our Business Messaging Platform.
To continue growing our delightful customer base in Europe, Latin America and Southeast Asia we’ve opened a brand new headquarters in Kuala Lumpur and doubled our team size.
This is just the beginning. As you read this we are working on a swath of exciting new improvements that will transform business messaging from just another channel to a core part of a business that enables companies to communicate, understand and generate value for customers faster than ever before.