Stephanie Yap

Stephanie Yap, a Content Writer at respond.io since 2022, holds a Bachelor's degree in Communication and Media Studies. With her previous role as a content writer, Stephanie has accumulated extensive experience in publishing and advertising. She provides businesses looking to explore messaging with a foothold into the practice through insightful articles.

WhatsApp Auto Reply in 4 Easy Steps: Full Guide (+18 Samples)
Want to know how WhatsApp auto reply benefit your business? In this article, we'll detail what WhatsApp auto reply is, the benefit of using it and how to set it up on WhatsApp Business App and WhatsApp Business API.

WhatsApp Multi Agent: A Guide to Multi Agent WhatsApp
Want to use WhatsApp for multiple agents? Learn about the advantages and features of WhatsApp Multi Agent and how businesses can benefit from it.

WhatsApp Business Alternative: 6 Best WhatsApp Alternatives for Business
Looking for WhatsApp Business alternative apps? We’ll share the different alternatives for WhatsApp, how they work and their respective benefits and limitations.

WhatsApp Team: Get Started with WhatsApp Team Inbox
WhatsApp Team Inbox organizes all of your WhatsApp conversations, allowing agents to quickly prioritize and resolve issues. Find out more here.

How to Change WhatsApp to Business Account In 8 Steps
Have you been using personal WhatsApp for your business? Now is the time to make the switch to WhatsApp Business. We'll be sharing how to change WhatsApp to Business account.

LINE QR Code: How to Generate QR Code on LINE
In this article, we'll demonstrate how LINE QR codes work. LINE QR code allows you to add contacts with ease. Find out what QR code on LINE is, how to generate one and where to display the QR code.

WhatsApp Business Description: Find the Best Description for WhatsApp [July 2024]
Don’t know what to include in your WhatsApp Business description? In this article, we’ll share what a WhatsApp Business description is and show you some sample descriptions for WhatsApp

How to Use an Omnichannel Retail Strategy to Drive Engagement and Sales
Discover how omnichannel retail can enhance customer experience and drive sales by providing a seamless shopping experience across all channels.

Omnichannel Ecommerce: A Guide to Omnichannel Commerce
Want to learn more about omnichannel ecommerce? In this article, we’ll discuss the advantages and how your business can benefit from using one.

WhatsApp Business for Restaurants: A Guide
Whether you're a small local eatery or a large chain, WhatsApp business for restaurants can help you streamline your operations and build stronger relationships with your customers.

Instagram Widget for Website: A Guide to Using Instagram Web Chat for Business
Want to add Instagram widget on your website? Here, we'll show you what an Instagram widget is, how to set it up, its benefits and finally, how to incorporate automation into your Instagram webchat with respond.io.

WhatsApp Widget for Website: A Guide to WhatsApp Chat Widget
Boost customer engagement on your website with a WhatsApp widget. Learn how to set up a WhatsApp chat widget to maximize sales and customer support.

Viber Auto Reply: How to Set Auto Reply in Viber
Viber auto reply allows you to set up automated messages to communicate to your customers when you're not around. Here, we'll explain what Viber auto reply is and how to set it up. Plus, we've also compiled a list of auto reply message samples for you!

WeChat Auto Reply: How to Set Auto Reply on WeChat
Interested to find out more about WeChat auto reply? Check out this article where we’ll share what a WeChat auto reply is, the benefit of using one and how to set auto reply on WeChat.

LINE Auto Reply: How to Set Up Auto Reply LINE
Want to learn how to set up LINE auto reply for your business? Here, we’ll explain what auto reply LINE is, its benefits, how to set one up and sample messages that you can use.

WhatsApp Ecommerce: A Guide to WhatsApp API for Ecommerce
Want to learn more about how to use WhatsApp for ecommerce? We’ll share the different ways to set up WhatsApp ecommerce and its benefits.

Messenger Broadcast: How to Send a Facebook Messenger Broadcast
Want to send broadcast messages to your customers? We’ll show you the benefits and best practices of using Facebook Messenger broadcast and how to set it up with respond.io.

How to Add WhatsApp Chat Button on a Website
Want to know how to use a WhatsApp chat button for your business? This feature provides a quick and easy way for customers to connect with businesses directly through WhatsApp. By using a WhatsApp chat button, businesses can address customer inquiries in real-time, resulting in higher customer satisfaction rates and increased sales.

WeChat Web Chat: How to Use WeChat Integration with Website
Want to integrate WeChat web chat with your website? Check out our guide on what WeChat widget is, how to set it up and how your business can benefit from it.

Customer Satisfaction Surveys: Get Quality Feedback with These 12 Customer Satisfaction Survey Questions
Interested in learning how to create an improved customer satisfaction survey to gather valuable insights for your business? Keep reading to discover how.

Instagram DM Template: 21 Instagram DM Examples for Your Business
Whether you’re looking to reach out to customers or strengthen relationships with existing ones, sending the right Instagram direct message can help make the process easier and more efficient. Here are some examples of Instagram DM templates that you can use in different business situations.

LINE Web Chat: A Guide to Setting Up LINE Widget for Website
Want to learn more about how to use LINE web chat for your business? We've listed down all the details here, from the benefit of using LINE widget to automating responses with respond.io's Workflows.

How to Add WhatsApp Button on Facebook Page
Want to know how to add WhatsApp button to Facebook page? Check out this article where we’ll share the steps to do it.

WhatsApp Broadcast Message Sample: 24 Templates for Your Business
Looking for an effective Whatsapp broadcast message sample? Check out these 24 templates to enhance your marketing strategy and engage your audience.

Live Chat Greeting Examples: 15 Live Chat Welcome Message Examples
Discover how a personalized live chat greeting message can be used to enhance customer experience and improve online communication on your website. Learn how to craft effective greetings to build trust and create a positive first impression.

Instagram Welcome Message Examples: 15 Instagram Welcome Messages for Your Business [July 2023]
Looking for Instagram welcome message examples? We’ve got you. Here we’ve listed some ready-to-use examples for your business.

Viber Widget: How to Use Viber Web Chat for Business
Adding a Viber widget to your website encourages customers to reach out to your business. Here, we'll take you through what Viber web chat is, how to set it up and the benefits of using it.

How to Switch to Business Account on Instagram
Want to know how to switch to business account on Instagram? You’ve come to the right place. In this article, we’ll show you the steps to switching Instagram account to business.

Telegram QR Code: How to Generate Telegram QR Code
Interested to find out more about Telegram QR codes and how you can use them for your business? In this article, we’ll explain what Telegram QR is, how to generate them and where to use Telegram QR codes for your business.

WhatsApp Group Link: How to Share WhatsApp Group Link with Customers [April 2023]
Want to share WhatsApp group link to customers? In this article, we’ll share what a WhatsApp Business group link is and how to create a WhatsApp group link and how to share it to your customers

Conversational Commerce: A Guide to Conversational Commerce Platform
Discover how businesses are leveraging conversational commerce to enhance customer engagement, drive sales, and provide better support to their customers. Learn about real-life examples and tips for choosing the right messaging platform, and explore how respond.io can help businesses take advantage of the power of conversational commerce.

Viber QR Code: How to Use QR code on Viber
Want to learn how to generate your own Viber QR code? In this article, you'll learn what Viber QR code is, how to generate it and how you can use it for your business effectively.

Messenger Group Chat: How to Create Group Chat in Messenger
Want to create Facebook Messenger group chat for your business? Here, we’ll show you how to create group chat in messenger and the benefit of having one.

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