All Articles By Stephanie Yap

How to Change WhatsApp to Business Account In 8 Steps [Jan 2025]

Have you been using personal WhatsApp for your business? Now is the time to make the switch to WhatsApp Business. We'll be sharing how to change WhatsApp to Business account.

WhatsApp Auto Reply in 4 Easy Steps: Full Guide (+18 Samples)

Want to know how WhatsApp auto reply benefit your business? In this article, we'll detail what WhatsApp auto reply is, the benefit of using it and how to set it up on WhatsApp Business App and WhatsApp Business API.

LINE QR Code: How to Generate QR Code on LINE [September 2024]

In this article, we'll demonstrate how LINE QR codes work. LINE QR code allows you to add contacts with ease. Find out what QR code on LINE is, how to generate one and where to display the QR code.

WhatsApp Business Description: Find the Best Description for WhatsApp [July 2024]

Don’t know what to include in your WhatsApp Business description? In this article, we’ll share what a WhatsApp Business description is and show you some sample descriptions for WhatsApp

How to Use an Omnichannel Retail Strategy to Drive Engagement and Sales [July 2024]

Discover how omnichannel retail can enhance customer experience and drive sales by providing a seamless shopping experience across all channels.

Omnichannel Ecommerce: A Guide to Omnichannel Commerce [July 2024]

Want to learn more about omnichannel ecommerce? In this article, we’ll discuss the advantages and how your business can benefit from using one.

WhatsApp Multi Agent: Everything You Need to Know About Multi Agent WhatsApp [May 2024]

Want to use WhatsApp for multiple agents? Learn about the advantages and features of WhatsApp Multi Agent and how businesses can benefit from it.

WhatsApp Business Alternative: 6 WhatsApp Alternatives for Business [February 2024]

Looking for WhatsApp Business alternative apps? We’ll share the different alternatives for WhatsApp, how they work and their respective benefits and limitations.

WhatsApp Team: Get Started with WhatsApp Team Inbox [Nov 2023]

WhatsApp Team Inbox organizes all of your WhatsApp conversations, allowing agents to quickly prioritize and resolve issues. Find out more here.

WhatsApp Business for Restaurants: A Guide [July 2023]

Whether you're a small local eatery or a large chain, WhatsApp business for restaurants can help you streamline your operations and build stronger relationships with your customers.

Instagram Widget for Website: A Guide to Using Instagram Web Chat for Business

Want to add Instagram widget on your website? Here, we'll show you what an Instagram widget is, how to set it up, its benefits and finally, how to incorporate automation into your Instagram webchat with respond.io.

WhatsApp Widget for Website: A Guide to WhatsApp Chat Widget [July 2023]

Boost customer engagement on your website with a WhatsApp widget. Learn how to set up a WhatsApp chat widget to maximize sales and customer support.

Viber Auto Reply: How to Set Auto Reply in Viber [July 2023]

Viber auto reply allows you to set up automated messages to communicate to your customers when you're not around. Here, we'll explain what Viber auto reply is and how to set it up. Plus, we've also compiled a list of auto reply message samples for you!

WeChat Auto Reply: How to Set Auto Reply on WeChat [July 2023]

Interested to find out more about WeChat auto reply? Check out this article where we’ll share what a WeChat auto reply is, the benefit of using one and how to set auto reply on WeChat.

LINE Auto Reply: How to Set Up Auto Reply LINE

Want to learn how to set up LINE auto reply for your business? Here, we’ll explain what auto reply LINE is, its benefits, how to set one up and sample messages that you can use.

WhatsApp Ecommerce: A Guide to WhatsApp API for Ecommerce

Want to learn more about how to use WhatsApp for ecommerce? We’ll share the different ways to set up WhatsApp ecommerce and its benefits.

Messenger Broadcast: How to Send a Facebook Messenger Broadcast [July 2023]

Want to send broadcast messages to your customers? We’ll show you the benefits and best practices of using Facebook Messenger broadcast and how to set it up with respond.io.

How to Add WhatsApp Chat Button on a Website

Want to know how to use a WhatsApp chat button for your business? This feature provides a quick and easy way for customers to connect with businesses directly through WhatsApp. By using a WhatsApp chat button, businesses can address customer inquiries in real-time, resulting in higher customer satisfaction rates and increased sales.

WeChat Web Chat: How to Use WeChat Integration with Website [July 2023]

Want to integrate WeChat web chat with your website? Check out our guide on what WeChat widget is, how to set it up and how your business can benefit from it.

Customer Satisfaction Surveys: Get Quality Feedback with These 12 Customer Satisfaction Survey Questions

Interested in learning how to create an improved customer satisfaction survey to gather valuable insights for your business? Keep reading to discover how.

Instagram DM Template: 21 Instagram DM Examples for Your Business [July 2023]

Whether you’re looking to reach out to customers or strengthen relationships with existing ones, sending the right Instagram direct message can help make the process easier and more efficient. Here are some examples of Instagram DM templates that you can use in different business situations.

LINE Web Chat: A Guide to Setting Up LINE Widget for Website [July 2023]

Want to learn more about how to use LINE web chat for your business? We've listed down all the details here, from the benefit of using LINE widget to automating responses with respond.io's Workflows.

How to Add WhatsApp Button on Facebook Page [July 2023]

Want to know how to add WhatsApp button to Facebook page? Check out this article where we’ll share the steps to do it.

WhatsApp Broadcast Message Sample: 24 Templates for Your Business [July 2023]

Looking for an effective Whatsapp broadcast message sample? Check out these 24 templates to enhance your marketing strategy and engage your audience.

Live Chat Greeting Examples: 15 Live Chat Welcome Message Examples [July 2023]

Discover how a personalized live chat greeting message can be used to enhance customer experience and improve online communication on your website. Learn how to craft effective greetings to build trust and create a positive first impression.

Instagram Welcome Message Examples: 15 Instagram Welcome Messages for Your Business [July 2023]

Looking for Instagram welcome message examples? We’ve got you. Here we’ve listed some ready-to-use examples for your business.

Viber Widget: How to Use Viber Web Chat for Business [July 2023]

Adding a Viber widget to your website encourages customers to reach out to your business. Here, we'll take you through what Viber web chat is, how to set it up and the benefits of using it.

How to Switch to Business Account on Instagram [July 2023]

Want to know how to switch to business account on Instagram? You’ve come to the right place. In this article, we’ll show you the steps to switching Instagram account to business.

Telegram QR Code: How to Generate Telegram QR Code [July 2023]

Interested to find out more about Telegram QR codes and how you can use them for your business? In this article, we’ll explain what Telegram QR is, how to generate them and where to use Telegram QR codes for your business.

WhatsApp Group Link: How to Share WhatsApp Group Link with Customers [April 2023]

Want to share WhatsApp group link to customers? In this article, we’ll share what a WhatsApp Business group link is and how to create a WhatsApp group link and how to share it to your customers

Conversational Commerce: A Guide to Conversational Commerce Platform

Discover how businesses are leveraging conversational commerce to enhance customer engagement, drive sales, and provide better support to their customers. Learn about real-life examples and tips for choosing the right messaging platform, and explore how respond.io can help businesses take advantage of the power of conversational commerce.

Viber QR Code: How to Use QR code on Viber [February 2023]

Want to learn how to generate your own Viber QR code? In this article, you'll learn what Viber QR code is, how to generate it and how you can use it for your business effectively.

Messenger Group Chat: How to Create Group Chat in Messenger [Nov 2022]

Want to create Facebook Messenger group chat for your business? Here, we’ll show you how to create group chat in messenger and the benefit of having one.