RESPOND.IO VS MESSAGEBIRD

Manage, Assign and Track Conversations. Get More Done on WhatsApp Business API With Multiple Users

Multichannel inbox for WhatsApp, Messenger, Telegram, Instagram & more
Combine all phone numbers into a single team inbox
Set up workflows for efficient customer support
Auto-assign conversations to your agents
Free Access To Whatsapp API solution
Analytics & reporting dashboard
Integrate with your existing software easily
Trusted by +10,000 companies

Make Sales and Support Simpler and Faster with WhatsApp Business API for Multiple Agents

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Collaborate On a Shared WhatsApp Business Inbox

Manage, review and track messages between team members.
Expedite customer communications with a single WhatsApp account.
Allow team members to view and respond to all messages you receive.
Create total visibility over sales leads by consolidating all contacts into one database.
Manage conversations comfortably from your desktop or on the go with our mobile app

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Set Up Workflow To Improve Customer Communication & Response Time

Implement workflows to efficiently qualify huge volume of WhatsApp customers
Get happier customers & more sales with a faster response time
Distribute agent workload evenly with ticket and lead distribution
Nurture leads effectively with WhatsApp drip campaigns
Automatically send promotional WhatsApp messages to customers who abandoned carts
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Boost Sales & Support with Automatic Assignment

Implement workflows to efficiently qualify huge volume of WhatsApp customers
Get happier customers & more sales with a faster response time
Distribute agent workload evenly with ticket and lead distribution
Nurture leads effectively with WhatsApp drip campaigns
Automatically send promotional WhatsApp messages to customers who abandoned carts

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Best Value WhatsApp Product

No hidden cost or setup fees.
No extra charge on top of WhatsApp conversation fees.
Chat and Support are Included in every plan.
Free access to WhatsApp API solution
Enjoy hassle-free activation of the WhatsApp Business API when you sign up with respond.io.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless WhatsApp Integration with Your Existing Software

Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Seamless WhatsApp Integration with Your Existing Software

Connect your CRMs and E-commerce platforms with your WhatsApp inbox.
Send Promotional WhatsApp messages to people who abandoned carts.
Send Transactional WhatsApp messages such as order confirmation and password resets.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Monitor Conversations with Reporting Dashboard

Gain long-view perspectives on team and overall messaging performance.
Identify conversations that have been on hold or unresolved for too long.
Monitor agents’ performance and workload in real-time.
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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